Carlos Marquez
El Paso,United States
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Retail Associate
Alex Boots
10.2022 - Current
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Helped maintain the store''s online presence, updating product listings and responding to customer inquiries through various digital channels.
Whataburger Team-Member
Whataburger
09.2021 - 09.2022
- I have worked in the customer service business for approximately a year, working at Whataburger and attending high school as a senior/junior
- In my time at Whataburger, I have been tasked with several different positions all revolving around customer service and teamwork
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- My areas of expertise include, prepping any type of product used in our menu such as salads burgers while following food handlers’ procedures
- A major part of my job revolved around customer service both tending to their needs or helping relieve any issues with our products or satisfaction accommodations
- Whataburger team member have been working here for approximately 1 year my most important responsibilities and expectations as a team member is too always put the client first offers a lot of experience in customer service and dealing with difficult customers, experience in dealing with a team that must work together to meet a deadline, experience working with hostile coworkers and irate managers, experience in focusing to meet deadlines in a fast-paced and stressful setting
- This workplace also brings a lot of experience to you when managing time you have to complete and pass out the orders at a certain time limit have to be observant to detail of what the customer wants we get a lot of customized orders and at time have to be double tasking as multiple orders come in.
Education
Diploma -
Socorro High School
El Paso, TX06.2022
Skills
- Reliability
- Verbal and Written Communication
- Multitasking capabilities
- Customer service excellence
- Attention to detail
- Bilingual
Timeline
Retail Associate
Alex Boots
10.2022 - Current
Whataburger Team-Member
Whataburger
09.2021 - 09.2022
Diploma -
Socorro High School