Carlos Martinez

• Assisted with month-end close process by preparing accruals and other related tasks.
• Maintained an organized filing system for all financial records.
• Assisted with internal and external audits as needed, providing requested documentation.
• Monitored cash flow to ensure sufficient funds are available for payment obligations this includes Resident funds.
• Process monthly Invoice into ImageNow so that we pay vendors in a timely manner this also includes employee expense reports and manuel payroll checks.
• Developed strong relationships with vendors through excellent customer service skills.
• I continue to help other Departments when they are in need such as Admissions/Marketing, Receptionist, I will assist Corporate with some training new hires if needed in Accounts payable.
• I help other facilities with processing monthly invoices remote from my facility during there transaction process of hiring and training new employees when needed.
• I continuously enjoy my daily advancement in my own department but my hard work from working in other areas of healthcare have prepared me to become a stronger leader some of the areas i have worked are environmental services , cash posting ,Billing,Follow up, Admissions , marketing, receptionist, central supply , Hr/Payroll , some Maintenance. I believe the work is never complete and i enjoy learning new things and will continue to build myself up more and more to become the best leader i know i can be.

• Reviewed customer feedback to identify areas of improvement in products or services offered by the company.
• Assisted in designing creative materials such as brochures, flyers, posters.
• Help build Census from 72 residents to 90 with in the first two months
• Built connections with other facilities , marketing , and scheduling meetings with Hospitals and other health care providers to increase level of census.
• I helped other departments when needed such as housekeeping, receptionist , kitchen, business office.

• Identified areas for process improvement within the department.
• Trained new personnel on proper job functions and safety protocols.
• Encouraged teamwork among subordinates by promoting a positive work culture.
• Established work schedules, assigned tasks, and monitored staff productivity.
• Inspected areas of cleanliness such as Common areas, Patient Rooms, Emergency areas , surgical areas as needed during my shift
• I helped clean rooms
• Floor care
• I worked along side Nursing teams on each floor i would Dispatch (this happens when a patient discharges from the hospital they would call for a room to be cleaned i would connect with my housekeeping team and assign them to have the room cleaned.

• Monitored inventory levels and placed orders for new stock as needed.
• Ensured that customer service standards were met or exceeded at all times.

• Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
• Prepared staff work schedules and assigned team members to specific duties, setting priorities and goals.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• I have worked 21 years in hospitality and have worked in ever department possible

• Worked closely with other departments to coordinate supply distribution during emergencies.
• Conducted regular audits to ensure compliance with established standards and protocols.
• Managed special projects related to ordering, stocking or disposing of medical supplies.
• Planned, organized and monitored the daily operations of the Central Supply Department.
• Established relationships with suppliers to negotiate pricing discounts when possible.
• I assisted in other departments when needed such as

Laundry, Housekeeping, Floor tech, screening during , Cleaned the Covid unit , receptionist

• Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
• Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
• Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
• Coordinated with other departments within the hotel to ensure a smooth flow of operations.
• Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.

• Filed patient claims electronically using appropriate software programs.
• Accurately posted cash payments to patient accounts utilizing the hospital's financial system.
• Reviewed electronic remittance advice from payers for accuracy prior to posting payments.
• Processed incoming mail for payment processing, including opening envelopes, sorting documents and verifying information.
• Provided support for other departments within the organization as needed.

• Reviewed electronic remittance advice from payers for accuracy prior to posting payments.
• Processed incoming mail for payment processing, including opening envelopes, sorting documents and verifying information.
• Accurately posted cash payments to patient accounts utilizing the hospital's financial system.
• Filed patient claims electronically using appropriate software programs.
• i did help out other departments with organization when needed like filing documents