Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carlos Martinez

Houston,TX

Summary

Driven Professional with over 5 years of experience in Property Management, strategic engagement and overseeing complete projects in a competitive and fast paced environment. Skilled at engaging with the public, enhancing brand visibility, and connecting with potential clients to deliver exceptional customer experiences and foster long-term loyalty.

Overview

12
12
years of professional experience

Work History

ASSISTANT MANAGER

RPM LIVING
11.2022 - Current
  • Managed rent collection, delinquency reporting, lease renewals, late notices, and assessment of late fees.
  • Addressed resident complaints and service requests in a timely and professional manner.
  • Assisted in overseeing day-to-day operations of property occupancy and maintenance.
  • Coordinated with tenants and third-party vendors to resolve maintenance and facility concerns.
  • Scheduled and managed services such as trash removal, landscaping, maintenance, and security with external vendors.
  • Ensured compliance with all housing, rental, and advertising regulations, including anti-discrimination laws.
  • Guided clients through lease agreements, application processes, and screening procedures.
  • Monitored market trends and supported advertising strategies to promote available units.
  • Identified and facilitated marketing collaboration opportunities with residents and local businesses.
  • Strengthened community branding and expanded social media presence.
  • Contributed to financial analysis and explored strategies to increase community revenue.

ASSISTANT MANAGER

KNIGHTVEST RESIDENTIAL
12.2019 - 04.2022
  • Handled rent collections, delinquency reports, renewals, late notices, and assessments of late fees.
  • Received and acted on all complaints and service from tenants.
  • Assisted in managing all aspects of a building’s occupancy and maintenance.
  • Coordinates with tenants and third parties to address maintenance and facility needs.
  • Processes applications and conducts credit checks.
  • Prepares budgets and financial reports.
  • Coordinates with outside vendors to arrange for trash removal, maintenance, landscaping, security, and other services.
  • Complies with anti-discrimination laws regarding housing, renting, and advertising.
  • Screened applicants according to company policy and procedures.
  • Assisted clients in understanding and breaking down contract and screening processes.
  • Stayed up to date with market trends and helped advertise units for rent.

FINANCIAL AID ADVISOR

PAUL MITCHELL
10.2017 - 04.2018
  • Developed and maintained procedures and records for student program transactions.
  • Identified and addressed the financial needs of both prospective and enrolled students.
  • Reviewed and evaluated complete financial aid applications and managed budgeting for disbursement awards.
  • Ensured the effectiveness and efficiency of automated financial aid management systems.
  • Prepared detailed reports and ensured compliance with all state and federal financial aid regulations.

PIPE FITTER

VALLEN DISTRIBUTION
10.2016 - 09.2017
  • Resolved issues and achieved challenging goals, while exhibiting an excellent work ethic and time management expertise.
  • Completed assignments thoroughly, under budget, and on time.
  • Determined locations, quantities, and sizes of materials required.
  • Participated in courses and seminars.

BANK TELLER

WELLS FARGO
10.2013 - 09.2016
  • Provided outstanding client service by executing financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balance.
  • Proven ability to resolve account service issues and respond to client inquiries promptly and effectively.
  • Facilitated the strengthening of client relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and branch sales promotion.
  • Aided area director on any respective projects.
  • Prepare weekly numbers with the conversion of % to specific organizational goals.
  • Serve as liaison between Wells Fargo and internal and external customer.

Education

accounting -

University of Houston Downtown
08.2025

Skills

  • MS Office (PowerPoint, Word, Excel)
  • Excellent verbal and written communication
  • Solid understanding of anti-discrimination housing laws
  • Skilled in time management
  • Ability to prioritize tasks
  • High-Level Ambition
  • Enthusiasm
  • Customer Service Skills
  • Excellent knowledge of One-site & Yardi software

Languages

French
Limited Working
Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

ASSISTANT MANAGER

RPM LIVING
11.2022 - Current

ASSISTANT MANAGER

KNIGHTVEST RESIDENTIAL
12.2019 - 04.2022

FINANCIAL AID ADVISOR

PAUL MITCHELL
10.2017 - 04.2018

PIPE FITTER

VALLEN DISTRIBUTION
10.2016 - 09.2017

BANK TELLER

WELLS FARGO
10.2013 - 09.2016

accounting -

University of Houston Downtown

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