CARLOS MEDINA
Los Angeles,CA
Summary
Dedicated and experienced Bilingual Retail Management Professional with 10+ years of experience with proven success managing associates and merchandising of both big box and small format stores. Seeking an opportunity to use my broad knowledge and skill set for a great company.
Overview
18
18
years of professional experience
Work History
MERCHANDISING SPECIALIST
BEST BUY
01.2007 - Current
- Worked closely with vendors and other suppliers to ensure great and full displays storewide
- Team leader for unloading trucks an moving freight to the floor on a daily basis
- Facilitated the store's constant plan-o-gram updating to keep departments fresh and new
- Assisted with sales and services of technology, appliances and related departments
- Coordinated weekly price changes throughout the store - audited same daily
MERCHANDISING OPS LEADER (DEPARTMENT MANAGER)
PETCO-WESTCHESTER
01.2019 - 11.2020
- Train and develop partners on proper receiving, processing, stocking, safety and recovery procedures, including inventory management and pricing accuracy storewide
- Directly supervise the Merchandising Operations Specialist, lead and coach all store partners in providing great guest service and performing their assigned tasks with the objective of achieving budgeted sales
- Performed several other roles/duties during the Pandemic based on staffing needs due to others being furloughed or absent due to personal or Covid issues
- Maintained a perfect attendance - regularly worked as Leader on Duty, including open and close store
- Hands-on with all POG resets and refreshes and movement of clearance merchandise
Operations Manager
CVS Pharmacy
11.2020 - 11.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
ASSISTANT STORE MANAGER
OFFICE DEPOT, INC
01.2015 - 01.2019
- Spearheaded new Ship from Store Department aligning store inventory with web orders
- Controlled scheduling and payroll dollars for staff of full and part-time associates
- Captained the Safety & Security Committee resulting in lower shrink and fewer accidents
- Led the sales and services of technology and related departments
- Coordinated the annual physical inventory and directed team to ensure accuracy
- Set goals/objectives with Store GM to align with District & Corporate annual objectives
PRINT AND CLIENT SERVICES MANAGER
OFFICE DEPOT, INC
01.2010 - 01.2015
- Built on-going client/customer relationships while demonstrating advanced knowledge of print services
- Became a trusted expert by utilizing advanced Print Services knowledge to meet client needs
- Supervised the daily activated of print services n provided leadership, training and direction within the Print area to ensure clients experience the highest level of exceptional service
- Utilized the Company's proven sales principles to proactively engage customers, to drive the sales of Print Services
- Performed daily and weekly maintenance of the Print Area
Skills
- Reading planograms
- Pricing and shelf labeling
- Inventory tracking
- Merchandising displays
- Store layout
- Customer service
- Multitasking
- Staff training
- Staff supervision
Timeline
Operations Manager
CVS Pharmacy
11.2020 - 11.2022
MERCHANDISING OPS LEADER (DEPARTMENT MANAGER)
PETCO-WESTCHESTER
01.2019 - 11.2020
ASSISTANT STORE MANAGER
OFFICE DEPOT, INC
01.2015 - 01.2019
PRINT AND CLIENT SERVICES MANAGER
OFFICE DEPOT, INC
01.2010 - 01.2015
MERCHANDISING SPECIALIST
BEST BUY
01.2007 - Current
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