Carlos Mena
Victorville,CA
Summary
Friendly and reliable with positive attitude, ready to bring strong organizational and communication skills to retail setting. Capable of quickly learning inventory management and customer service techniques, combined with attention to detail. Aiming to provide exceptional service and contribute to smooth and efficient store operation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Store Clerk
99 Cent Store
12480 Amargosa Rd, Victorville, 92392, CA
05.2024 - 07.2024
- Increased repeat business through exceptional customer service that fostered loyalty among patrons.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
Ambassador
Victor Valley Community College
18422 Bear Valley Rd, Victorville, 92395, CA
09.2022 - 10.2023
- Advertisement, school events, customer service
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Created educational programs for local youth, providing valuable career and life skills.
Education
Associate of Science - Criminal Justice
Victor Valley College
Victorville, CASkills
- Fluent in Spanish
- Friendly, positive attitude
- Reliable and trustworthy
- Basic math
- Customer Service
- Team Management
Languages
English
Professional
Spanish
Professional
Certification
- Forklift Operator Certificate
Timeline
Store Clerk
99 Cent Store
05.2024 - 07.2024
Ambassador
Victor Valley Community College
09.2022 - 10.2023
Associate of Science - Criminal Justice
Victor Valley College
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