Carlos Mendonca
Glendale,AZ
Summary
Highly motivated professional with 15 years of diverse experience, combining self-employment and customer service expertise to foster strong client relationships that drive organizational success. Recent graduate equipped with foundational knowledge in aviation and hands-on experience from academic projects and internships, demonstrating a commitment to teamwork and effective problem-solving. Known for adaptability, creativity, and a results-oriented mindset, prepared to tackle new challenges in an entry-level pilot position. Eager to leverage strong organizational skills and a proactive approach to contribute meaningfully to team objectives and advance company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supershuttle
10.2020
- Transport passengers from and to airports in a safety environment, as well providing excellent customer service.
- Conducted training for new drivers.
- Assisted passengers with directions efficiently and effectively.
- Maintained exterior and interior cleanliness of the vehicle.
Lyft- Uber
01.2020 - Current
- Driving people to their desired destinations
- Managed inventory and performed routine vehicle maintenance to ensure safe and reliable operation.
- Provided excellent customer service with over 30,000 rides and maintained 5 stars rating.
Volunteer
09.2023 - 04.2024
- Assisted in organizing community events, enhancing participation and engagement.
- Collaborated with team members to distribute resources effectively during outreach programs.
- Engaged with beneficiaries to understand needs, improving service delivery and satisfaction.
- Coordinated logistics for volunteer training sessions, ensuring smooth operations and participant readiness.
- Provided feedback on program effectiveness, contributing to continuous improvement strategies for future initiatives.
- Assisted with special events and programs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Enhanced educational opportunities by volunteering as teaching assistant in underprivileged areas.
Education
High School -
Central High School
Science Of Aviation
Chandler Gilbert Community College
Private Pilot Certificate - undefined
Chandler Air Services
Instrument Rating, Commercial Pilot License - undefined
Aeroguard
Multi Engine Rating - undefined
University OF North Dakota
Skills
- Experienced and reliable driver
- Mindful of current safety rules governing vehicle operations
- Ability to complete required reports and other documentation fully and accurately
- Adherence to all appropriate local and state safety regulations
- Proven capability to resolve issues quickly and still maintain a high level of professionalism
- Successful track record in providing customer support by minimizing customer dissatisfaction and increasing customer loyalty
- Proficient Welder
- Car Mechanic
- Carpenter
- Artistic in painting and drawing
- Pilot
- Leadership qualities
- Team collaboration
- Attention to detail
- Adaptability and dependability
- Flexible schedule
- Customer service
- Decision-making
- Professional appearance
- Foreign language proficiency
- [Language] expertise
- Friendly and outgoing
- Multitasking and organization
- Reliability and punctuality
- Clear communication
- Empathy and patience
- Team leadership
- Coaching and mentoring
- Multitasking
- Active listening
- Self motivation
- Adaptability
- Emotional awareness
- Team building
- Effective communication
Accomplishments
- Collaborated with team of 3 in the development of studend career advisory.
Certification
Instrument Rated Commercial Pilot
LANGUAGES
English
Portuguese
Spanish
TOTAL TIME
- Total Time: 426.9 hours
- PIC: 318.9 hours
- Cross Country: 116.8 hours
- Multi Engine: 28 hours
- IFR actual 1.5 hours. Hood 90.9 hours
- Cessna 172 14.6 hours
Employee of the month
I was awarded employee of the months twice in Super Shuttle
Timeline
Volunteer
09.2023 - 04.2024
Supershuttle
10.2020
Lyft- Uber
01.2020 - Current
Science Of Aviation
Chandler Gilbert Community College
Private Pilot Certificate - undefined
Chandler Air Services
Instrument Rating, Commercial Pilot License - undefined
Aeroguard
Multi Engine Rating - undefined
University OF North Dakota
High School -
Central High School