Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
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Carlos Miller

Lawrenceville,GA

Summary

Enthusiastic and detail-oriented customer service professional with strong oral communication analytical reasoning and technical skill seeking to leverage expertise in clerical tech role to enhance customers satisfaction and streamline operations

Overview

20
20
years of professional experience
1
1
Certification

Work History

Owner

Keep IT Moving LLC
Lawrenceville, US
04.2021 - Current
  • Owner Of logistics company in Georgia
  • I have worked with over 25 different logistic companies providing on time customer service freight delivery and clerical tech support
  • Driven state to state and locally in Georgia delivering general freight
  • Provided freight delivery for several local furniture and appliance companies.

Case Manager/Delivery Driver

HOPE Atlanta
Atlanta, US
07.2014 - 08.2023
  • Provided/assisted homeless individuals suffering from mental health with permanent housing
  • Managed and provided living resources for individuals suffering from mental health and other disabilities
  • Delivered food boxes to housing communities in Atlanta in an effort to accommodate their hunger needs
  • Drove mental health clients to and from different apts such as doctors visits, food pantries, housing opportunities etc.
  • Educated clients about mental health conditions, medications and self-care techniques and oral communication
  • Assisted clients with their health care issues: medication taking, doctors' appointments, mental health case management.

Sales Representative

AT&T
Tucker, US
02.2011 - 08.2014
  • Advertising and marketing sales representative for all AT&T products and services.
  • Top sales rep in revenue, AT&T products, and services sold.
  • Over 50,000 AT&T products and services were sold.
  • Developed key customer relationships to increase sales, and provided tech support for advertisers' customer service needs.

Permanent Substitute Teacher

Kotmeyer early childhood Elementary School
St. Louis, US
04.2005 - 07.2007
  • Successfully taught early childhood students in subjects such as math, English, and science.
  • Managed and created educational workshops for kindergarten students to participate in, showcasing the educational skills they have been taught during class sessions.
  • Integrated real-world examples to make learning relevant and engaging.
  • Implemented conflict resolution strategies to manage student disputes.

Education

Bachelor's degree - Business Marketing/administration

Jackson State University
Jackson, MS
05.1998

Skills

  • Outside sales
  • Communication skills
  • Customer service
  • Help desk
  • Typing
  • Microsoft Word
  • Microsoft Excel
  • Marketing
  • Microsoft Office
  • Data entry
  • Computer skills
  • Organizational skills
  • Early childhood education
  • Business development
  • Leadership
  • CRM software
  • Sports coaching

Certification

  • Driver's License
  • CPR Certification, 07/01/23, Present

Languages

English, Expert

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Owner

Keep IT Moving LLC
04.2021 - Current

Case Manager/Delivery Driver

HOPE Atlanta
07.2014 - 08.2023

Sales Representative

AT&T
02.2011 - 08.2014

Permanent Substitute Teacher

Kotmeyer early childhood Elementary School
04.2005 - 07.2007

Bachelor's degree - Business Marketing/administration

Jackson State University

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Carlos Miller