Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Carlos Mojica

San Bernardino,California

Summary

Retail Sales Associate with more than 12 years in the retail industry. Areas of expertise include sales, customer relations and inventory management.

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Overview

34
years of professional experience

Work History

88 Signal Riverside
Beaumont, CA

Security Officer
06.2019 - Current

Job overview

  • Monitored and authorized entrance and departure of hundreds of employees and visitors daily.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Conducted hourly patrols of key areas to spot and control security concerns.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Reported suspicious activities and persons to law enforcement.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.

US Army Fort Campbell
Clarksville, TN

Food Service Specialist
10.2006 - 01.2011

Job overview

While at home my main duties were food prep and cooking. Every meal of the day fed 8,000- 10,000 soldiers. My main focus during the morning shift was making 700 pieces of French Toast, then prepping the omelette bar with fresh ingredients. Cooked on hot grill tables and maintained them always. Lunch, my main focus was either the sandwich bar or short order area (fryer). Dinner, my main focus was food prep for the meal and for the next day's breakfast shift. Cleanliness was always a number one priority.

Abroad I had various duties to fill. Maintained our storage containers and freezers of foodstuff. Prepped and cooked meals. Coordinated with the Army FOB to hire locals to help with driving trucks and forklifts to get water pallets from the flight zone to a storage barn. Distributed said water around the whole compound, especially where needed most (IE units low or about to go out on mission). Cleaned out 78 conexes to search out expired water and foodstuffs. Took all expired foodstuffs to a burn pit for disposal. Helped screen locals wanting to work in the compound by using a machine that would take pictures of their eyes (for ID purposes) and would ask basic questions, through an interpreter, before sending said locals to Psy Ops for deeper questioning. Collected mail and distributed them to the soldiers.

US Army Reserves
Montebello, CA

Food Service Specialist
08.2011 - 10.2014

Job overview

Cooked for the unit when needed. On training missions coordinated with the visited post's kitchen to acquire foodstuffs for the soldiers. When needed, helped move equipment into storage.

  • Managed food service operations, including menu planning, food and supply purchases and inventory coordination.
  • Prepared components for foods such as soups, entrees and side dishes.
  • Utilized standard recipes to bake, fry, steam or otherwise prepare dishes.
  • Kept surfaces, tools and equipment clean and sanitized.

Valley Marketplace
Reseda, CA

Deli Clerk
01.2000 - 04.2002

Job overview

Weighed deli cuts and cheeses. Restocked food items as needed. Cashiered when needed.

  • Maintained proper signage and pricing information for displays, cases and counters.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Offered product samples to customers so that they could try new items before purchasing.
  • Kept work areas clean, neat and sanitized according to requirements.
  • Greeted patrons with a positive demeanor and smile and offered assistance in finding the items that they needed.
  • Adhered to safe work practices.

Warner Bros. Studio Stores
Canoga Park, CA

Sales Clerk
02.1999 - 08.1999

Job overview

I sold Warner Bros. merchandise from the Topanga Mall in CA. I also would restock merchandise at night, when needed.

  • Processed payments and returns with accuracy and efficiency.
  • Scanned merchandise and bagged using appropriate strategies for different items.
  • Answered customer questions about products and services.
  • Placed new merchandise on shelves and racks.
  • Kept front check out area clean and organized.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Recommended alternative items when product was out of stock.
  • Demonstrated dedication to continuously improving sales abilities and product knowledge.
  • Developed reputation as an efficient service provider with high levels of accuracy.

Numero Uno Pizza
Woodland Hills, CA

Cashier Food Prep
02.1997 - 03.1998

Job overview

My main duty was as a cashier. I took customers orders in person and over the phone. Occasionally I'd be asked to help with the prepping of pizzas (IE retrieving ingredients for the cold storage room).

  • Maintained high standards of cleanliness and sanitation.
  • Assisted co-workers whenever possible.
  • Processed credit cards, checks, gift cards and coupons.
  • Kept kitchen areas clean and free of debris and water.
  • Wiped down kitchen surfaces with fresh cloths, hot water and company-approved cleaning products to prevent food borne illness.
  • Maintained complete knowledge of restaurant menu, including daily specials.

Laemmle Theaters
Encino, CA

Usher
06.1995 - 09.1996

Job overview

I either sold tickets from the box office, collected tickets at the door, or sold concessions (job duties rotated daily among staff).

  • Directed ticket holders to seats and facility locations.
  • Greeted customers with a smile and provided friendly, knowledgeable service.
  • Sold admission, processed payments and issued tickets.
  • Reviewed tickets for authenticity and applicability to particular event.
  • Provided information about current and future events at facility.

Lucky's Market
Fallbrook, CA

Deli Clerk
06.1990 - 12.1994

Job overview

My main responsibility was preparing and maintaining the salad bar in the deli. I also weighed and labeled different cold cuts and cheeses and set them out on display. When needed I worked the cash register.

  • Kept work areas clean, neat and sanitized according to requirements.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Listened to customer needs and suggested additional menu items as appropriate.
  • Prepared orders according to customer preferences.
  • Greeted patrons with a positive demeanor and smile and offered assistance in finding the items that they needed.
  • Maintained calm and professional demeanor in all situations.
  • Maintained proper signage and pricing information for displays, cases and counters.
  • Checked the refrigerated and frozen cases and restocked them when product levels were low. 
  • Ensured that refrigerated and frozen items were properly stored at the correct temperatures to comply with food safety rules.
  • Provided exceptional customer service to all guests, even in peak business periods.
  • Operated and sanitized all equipment in a safe and proper manner.
  • Delivered quality service by providing a warm and welcoming environment.

Education

Pierce Junior College
Woodland Hills, CA

Associate of Arts from Psychology
1999

Cal State University Of San Bernardino
San Bernardino, CA

University Overview

Almost have my BA in Psychology. Will be using my GI Bill to finish and also get a degree in Communications.

Skills

  • Cash register familiarity
  • Cash Register Operation
  • Customer Checkout
  • Cooking
  • Food Service Experience
  • Customer Service
  • Excellent communication skills
  • Security monitoring
  • Customer service
  • Stocking and Display
  • Retail Industry Knowledge
  • Theft Prevention Training
  • Stationary surveillance
  • Surveillance
  • Military experience
  • Motivated team player
  • Inventory stocking
  • Merchandising
  • Sales
  • Detail-Oriented
  • Product Knowledge
  • Cleaning
  • Retail merchandising specialist
  • Inventory management
  • Customer Contact
  • Heavy Lifting
  • Safety and Security
  • Conflict resolution techniques
  • Security Guard License
  • Complaint Resolution
  • Spanish
  • Communication
  • Exceptional Customer Service
  • Taking Orders
  • Order Fulfillment
  • Preparing Food
  • Processing Payments
  • Safety Procedures
  • Inbound And Outbound Calling

Timeline

Security Officer

88 Signal Riverside
06.2019 - Current

Food Service Specialist

US Army Reserves
08.2011 - 10.2014

Food Service Specialist

US Army Fort Campbell
10.2006 - 01.2011

Deli Clerk

Valley Marketplace
01.2000 - 04.2002

Sales Clerk

Warner Bros. Studio Stores
02.1999 - 08.1999

Cashier Food Prep

Numero Uno Pizza
02.1997 - 03.1998

Usher

Laemmle Theaters
06.1995 - 09.1996

Deli Clerk

Lucky's Market
06.1990 - 12.1994

Pierce Junior College

Associate of Arts from Psychology

Cal State University Of San Bernardino

Carlos Mojica