Summary
Overview
Work History
Education
Skills
Extracurriculars
Hobbies
Languages
Timeline
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Carlos Mora

Summary

Dynamic and results-oriented professional with a proven track record at AMC Theatres, excelling in customer engagement and beverage preparation. Demonstrated ability to enhance team efficiency and customer satisfaction through effective training and hospitality service expertise. Skilled in maintaining high sanitation standards, contributing significantly to workplace efficiency and a positive customer experience.

Overview

1
1
year of professional experience

Work History

Crew Member

AMC Theatres
02.2023 - 06.2024
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Assisted other team members to achieve goals.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • 5 guest compliments and Reviews posted about me

Education

High School Diploma -

Urban Assembly Academy of Government And Law
New York, NY
01-2026

Skills

  • Customer Service
  • Menu Memorization
  • Telephone Etiquette
  • Safety
  • Team Contributions
  • Hospitality service expertise
  • Workplace Efficiency
  • Flexible Schedule
  • Taking Orders
  • Cleaning

Extracurriculars

  • Mens Varsity Bowling 2022-2024
  • Basketball Team 2022-Current
  • AAU Travel Basketball Team 2018-2024 Summer

Hobbies

  • Music Engineering
  • Music Producing
  • Coding-Coffee script and Python

Languages

Spanish
Professional Working

Timeline

Crew Member

AMC Theatres
02.2023 - 06.2024

High School Diploma -

Urban Assembly Academy of Government And Law

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Carlos Mora