Carlos Moreno
San Diego,CA
Summary
Professional with experience in customer service and retail operations, demonstrating strong attention to detail and effective communication skills. Responsibilities included processing transactions accurately, managing customer inquiries, and organizing merchandise displays to enhance sales. Experience in handling cash transactions and ensuring compliance with age verification for regulated products contributed to operational efficiency. Adaptability was shown through learning various departmental roles to maintain store functionality during peak times.
Overview
1
1
year of professional experience
Work History
Cashier
PetSmart LLC
San Diego, CA
01.2024 - Current
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Offered customers carry-out service at completion of transaction.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Answered phone calls to assist customers with questions and orders.
- Scanned items and checked pricing on cash register for accuracy.
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Processed customer payments quickly and returned exact change and receipts.
- Helped customers find specific products, answered questions, and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Cashier
Zoological Society-San Diego
San Diego, CA
06.2024 - 09.2024
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed sales transactions to prevent long customer wait times.
- Verified customer age requirement for alcohol or tobacco purchases.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Greeted customers promptly and responded to questions.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
GED -
San Diego High School
San Diego, CA06-2023
Skills
- Attention to detail
- Effective communication
- Clear communication
Languages
English
Full Professional
Timeline
Cashier
Zoological Society-San Diego
06.2024 - 09.2024
Cashier
PetSmart LLC
01.2024 - Current
GED -
San Diego High School