Summary
Overview
Work History
Education
Skills
Websites
Awards
Languages
Tools And Technology
Timeline
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CARLOS M. RIVERA

Bronx,USA

Summary

Mission-oriented Investigator with a broad employment history across various law enforcement settings. Adept in managing long-term investigative cases and seeking a position with a company offering opportunities for advancement. In addition, I am known for my high productivity and efficiency in completing investigations. Possess specialized skills in evidence collection, case management, and interviewing techniques. Excel at critical thinking, problem-solving, and communication, ensuring thorough analysis, and transparent reporting in all assignments.

Overview

8
8
years of professional experience

Work History

INVESTIGATOR/LABOR RELATIONS SPECIALIST

NYC Health and Hospitals Corporation - Lincoln Hospital
Bronx, NY
01.2022 - 05.2025
  • Company Overview: An integrated health care system of public hospitals and clinics in New York City.
  • In a dual role, focused on managing and investigating employee misconduct allegations and incidents by the Hospital's standards and policies, including patient abuse, time theft, assaults, workplace violence, unlawful video surveillance utilization, and ID swipes.
  • Collaborating directly with the CEO, implementing Step A1 hearings, conducting trend analysis, preparing detailed reports, and making corrective action recommendations.
  • Identified and suspended employees for fraudulently recorded labor by dedicating about 80% of the time to this ongoing project.
  • Played an integral role as a disciplinary judge and hearing officer.
  • Ensured risk mitigation and optimization of the hospital's workplace operations and labor relations through various investigative methods, fostering effective cross-departmental communication and collaboration.
  • Analyzed union demand trends to successfully spearhead collective bargaining negotiations, including improving management issues, and employee adherence to the code of ethics.
  • Cultivated and maintained strong professional relationships with key stakeholders, including C-suite executives (CEO, CFO, COO), board members, and medical staff.
  • An integrated health care system of public hospitals and clinics in New York City.
  • Analyzed data gathered during investigations to determine the validity of claims or theories.
  • Presented case summaries at team meetings for review purposes.
  • Followed up on leads obtained through interviews or other sources.
  • Conducted interviews with witnesses and suspects to obtain information related to the case.
  • Reviewed police reports, medical records, and other documents for evidence.
  • Maintained confidentiality of sensitive information at all times.
  • Assessed potential threats posed by individuals under investigation based on collected information.
  • Organized and maintained files of all investigative activities.
  • Collaborated with local law enforcement agencies on criminal investigations.
  • I researched relevant laws about active investigations.
  • Provided expert testimony in court concerning investigation findings.
  • Adhered to departmental policies regarding investigations and reporting procedures.
  • Attended training sessions to stay current on new investigative trends and technologies.
  • Prepared detailed reports summarizing investigative activities and results.
  • Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
  • Completed comprehensive face-to-face interviews with subjects, neighbors, and employers to generate reports to document investigative findings.
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Managed caseloads efficiently, prioritizing tasks and meeting strict deadlines in high-pressure environments.
  • Tracked and reported on investigation progress to stakeholders, adjusting strategies to address new findings.
  • Utilized advanced surveillance techniques and equipment to gather evidence and monitor subjects discreetly.

INVESTIGATOR

NYC Department of Corrections
Astoria, NY
01.2018 - 01.2022
  • Company Overview: A New York City municipal government branch is responsible for the custody, control, and care of the NYC imprisoned population.
  • Drove an unbiased investigation and disciplinary actions for the misconduct of corrections officers, including inappropriate inmate relations, use of force, sexual allegations, assault, and ethical and unprofessional issues in the workplace and beyond.
  • As part of the Investigation Division, I oversaw the conduct of 1,200+ officers and civilian employees, successfully investigating and disciplining 30% of the rightfully accused.
  • Led complex investigative processes from pre- to post-investigation stages with neutrality, a fair-minded approach, and the highest level of ethics and integrity.
  • Conducted in-depth interviews with inmates, witnesses, and personnel, meticulously reviewed videos, and analyzed CO reports to uncover abuse and misconduct.
  • Experienced in union and non-union employee investigations.
  • Employed logic and analytical skills to solve complex problems and identify patterns indicative of criminal activity.
  • Mitigated risk, accurately analyzing, and evaluating criminal information while processing crime scenes.
  • Developed and implemented investigative strategies to identify, track, and address illegal activities and misconduct.
  • A New York City municipal government branch is responsible for the custody, control, and care of the NYC imprisoned population.
  • Provided expert testimony in court concerning investigation findings.
  • Attended training sessions to stay current on new investigative trends and technologies.
  • Followed up on leads obtained through interviews or other sources.
  • Gathered evidence from crime scenes, including photographs, fingerprints, and physical samples.
  • Maintained contacts with informants who provided valuable leads in cases.
  • Maintained confidentiality of sensitive information at all times.
  • Reviewed police reports, medical records, and other documents for evidence.
  • Presented case summaries at team meetings for review purposes.
  • Analyzed data gathered during investigations to determine the validity of claims or theories.
  • Conducted interviews with witnesses and suspects to obtain information related to the case.
  • Developed strategies for gathering additional evidence or intelligence related to cases.
  • Explored alternative investigative methods when traditional ones proved ineffective.
  • Drafted legal documents such as search warrants, subpoenas, and indictments.
  • Utilized advanced surveillance techniques and equipment to gather evidence and monitor subjects discreetly.
  • Strengthened traceability, developing organization systems for criminal prosecutory case logs, records, reports, and agendas.
  • I researched relevant laws about active investigations.
  • Organized and maintained files of all investigative activities.
  • Collaborated with local law enforcement agencies on criminal investigations.
  • Adhered to departmental policies regarding investigations and reporting procedures.
  • Assessed potential threats posed by individuals under investigation based on collected information.
  • Prepared detailed reports summarizing investigative activities and results.
  • Completed comprehensive face-to-face interviews with subjects, neighbors, and employers to generate reports to document investigative findings.
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
  • Interviewed witnesses, suspects, and experts to gather critical information and corroborate evidence.

GUN TPA INVESTIGATOR/BALLISTICS LAB COORDINATOR

Bronx County District Attorney's Office
Bronx, NY
01.2017 - 01.2018
  • Company Overview: The office is responsible for prosecuting violations of New York State laws.
  • Working directly with the NYPD, I spearheaded end-to-end firearms analysis and ballistics examination while managing the documentation, organization, and maintenance of case-specific information and equipment.
  • Ensured informed and strategic decision-making, supporting the Assistant District Attorney and District Attorney's pursuit of justice through pleadings and legal proceedings in the criminal justice system by collecting, analyzing, and interpreting lab reports.
  • Followed up on leads obtained through interviews or other sources.
  • Attended training sessions to stay current on new investigative trends and technologies.
  • Adhered to departmental policies regarding investigations and reporting procedures.
  • Established collaborative relationships with law enforcement agencies are typically hesitant to share information with the DA.
  • Streamlined legal proceedings through well-coordinated investigations in direct collaboration with various law enforcement agencies, including improving the efficiency of criminal case evidence investigation, case material gathering, and trial preparations orchestration.
  • Managed a comprehensive case log with great care and attention to detail, and exemplified the ability to adhere to regulatory compliance, deadlines, and priorities.
  • Gathered evidence from crime scenes, including photographs, fingerprints, and physical samples.
  • Drafted legal documents such as search warrants, subpoenas, and indictments.
  • Prepared detailed reports summarizing investigative activities and results.
  • Developed strategies for gathering additional evidence or intelligence related to cases.
  • Maintained confidentiality of sensitive information at all times.
  • Applied knowledge of criminal law and procedures in collecting and handling evidence to ensure admissibility in court.
  • Strengthened traceability, developing organization systems for criminal prosecutory case logs, records, reports, and agendas.
  • Documented facts and statements gathered from complainants, witnesses, and accused persons.
  • Prepared detailed reports and affidavits for courts by obtaining information through physical surveillance and thorough investigations.
  • Bagged evidence carefully and verified submission to the proper department.
  • Interviewed witnesses and persons of interest to gather statements for criminal investigations.
  • Managed multiple projects simultaneously while meeting stringent deadlines.

Education

Master of Science - Investigation/Criminal Investigations Concentration

University of New Haven
New Haven, CT

Master of Science - Law

Champlain College
Burlington, VT

Bachelor of Science - Project Management

ITT Technical Institute
Mount Prospect, IL

Graduate Certificate - Healthcare Fraud Investigations

University of New Haven
New Haven, CT

Graduate Certificate - Financial Crimes Investigations

University of New Haven
New Haven, CT

Graduate Certificate - Human Trafficking Investigations

University of New Haven
New Haven

Skills

  • Testimony
  • Confidentiality
  • Investigation techniques
  • Report writing
  • Surveillance methods
  • Interview techniques
  • Evidence collection
  • Regulatory compliance
  • Critical thinking
  • Case management
  • Ethical standards
  • Team collaboration
  • Video surveillance systems
  • Deadline and results-oriented
  • Witness interviews
  • Research skills
  • Evidence collection and preservation
  • Ballistics

Awards

US Army, Honorable Discharged, Specialist E4- Infantry Combat Vet

Languages

  • English
  • Spanish

Tools And Technology

  • Westlaw
  • Casetext
  • PeopleSoft
  • Lexus Nexus
  • Microsoft Office
  • Video Surveillance

Timeline

INVESTIGATOR/LABOR RELATIONS SPECIALIST

NYC Health and Hospitals Corporation - Lincoln Hospital
01.2022 - 05.2025

INVESTIGATOR

NYC Department of Corrections
01.2018 - 01.2022

GUN TPA INVESTIGATOR/BALLISTICS LAB COORDINATOR

Bronx County District Attorney's Office
01.2017 - 01.2018

Master of Science - Investigation/Criminal Investigations Concentration

University of New Haven

Master of Science - Law

Champlain College

Bachelor of Science - Project Management

ITT Technical Institute

Graduate Certificate - Healthcare Fraud Investigations

University of New Haven

Graduate Certificate - Financial Crimes Investigations

University of New Haven

Graduate Certificate - Human Trafficking Investigations

University of New Haven

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CARLOS M. RIVERA