Carlos Munoz
El Paso,TX
Summary
Focused on maximizing time and cost efficiency of goods used in logistics operations. Effective at maintaining strong working relationships with vendors, customers and team members. Good report writing, recordkeeping and inventory counting abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Logistics Coordinator/Inventory Specialist
Mondelez International
El Paso, TX
11.2022 - Current
- Review and analyze stock inaccuracies and guarantee accurate stock alignment between SAP and the warehouse management system based on available information among stakeholders. Analyze and verify capacity utilization, performance and KPI monitoring, and introduce corrective measures in case of missing KPIs and the need to reduce additional capacity
- Monitor inbound, outbound, co-packing, warehousing and distribution activities to ensure shelf-life monitoring and management, supports reduction of write offs and constantly looks for opportunities to improve productivities
- Conduct project-related and ad hoc tasks, in particular in connection with continuous improvement projects and tenders and peak management
- Build and provide full-cost analysis (yearly budget), risks and opportunities
Customer Service Field Representative
City of El Paso - Water Department
El Paso, TX
11.2016 - 11.2022
- Receiving work orders from main office and creating a work route to ensure work is done in a fast and efficient manner.
- Trained staff in health and safety procedures
- GPS plotter to upload to GIS program and plot in city map of where water meters are located.
- Receiving work orders that involved inspection of water meter
- Arrive to customer home to inspect water valve defects and report to central dispatch.
Purchasing Clerk
City of El Paso - Water Department
El Paso, TX
05.2016 - 08.2022
- Establish and maintain contract and bid related filing system, including retaining required documents for compliance with regulations.
- Monitor bid start/stop dates and contract expiration dates.
- Schedule bid openings.
- Assist in auction process to dispose of obsolete or surplus city property.
- Process Requisitions, Purchase Orders, Master Contracts, RFI, RFP, RFS, CMAR, and RFQ bid proposals.
- Administered contracts for supplies & services.
Customer Service Representative
Red Door Home Furnishings
El Paso, TX
05.2014 - 05.2016
- Demonstrated products to customers on-site, toured facilities and offered ongoing support to maintain solid connections.
- Kept updated files with a current listing of customer business operations sales histories and key personnel.
- Persuasively negotiated terms with customers to meet profit targets.
- Protected business from unnecessary liability by carefully following security and safety standards.
- Loaded and unloaded items for delivery to and from delivery truck.
- Followed prescribed routes and time schedules 100% on-time delivery.
General Manager
Rent-A-Center
El Paso, TX
03.2010 - 12.2013
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Education
Bachelor of Arts - Biology With Minor in Business Management
The University of Texas At El Paso
El Paso, TX12-2020
Associate of Science - Biology
El Paso Community College
El Paso, TX12-2015
Skills
- Computer-Based Inventory System
- Supply Chain Operations
- Transportation Management
- Driver Scheduling
Languages
English
Professional
Spanish
Professional
Certification
- Driver Methods Certified
- Pallet Methods Certified
Accomplishments
- Ensured 2023 Engine Idle Time was only 5.13%, resulting in 10th place for DSD sites.
- Worked with warehouse employees to ensure El Paso ranked 3rd in the nation with an ASN final score of 99.93%.
- Followed up with El Paso team and ended with LUMA training at 100% all year.
Timeline
Logistics Coordinator/Inventory Specialist
Mondelez International
11.2022 - Current
Customer Service Field Representative
City of El Paso - Water Department
11.2016 - 11.2022
Purchasing Clerk
City of El Paso - Water Department
05.2016 - 08.2022
Customer Service Representative
Red Door Home Furnishings
05.2014 - 05.2016
General Manager
Rent-A-Center
03.2010 - 12.2013
Bachelor of Arts - Biology With Minor in Business Management
The University of Texas At El Paso
Associate of Science - Biology
El Paso Community College
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