Carlos Munoz
Miami,FL
Summary
Well-qualified [Job Title] proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Experienced customer service professional bringing [Number] years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about [Type] regulations and standards. Analytical individual adept in overseeing distribution of goods and services to drive timely delivery. Experienced in implementing cost-effective shipping solutions and tracking progress of shipments. Possesses comprehensive understanding of supply chain operations and latest logistic technology.
Overview
1
1
year of professional experience
Work History
Logistics Team Member
Concepts And Freight LLC
06.2023 - Current
- Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
- Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
Hostel Worker
Bocas Grill
04.2023 - 06.2023
- Evaluated guest feedback to identify areas for improvement, implementing necessary changes and fostering continuous innovation within the hostel environment.
- Implemented efficient check-in and check-out procedures, reducing wait times and enhancing the overall guest experience.
- Organized social events for guests, fostering a sense of community within the hostel environment.
- Trained new staff members on hostel policies, procedures, and customer service expectations, contributing to a cohesive work environment.
- Coordinated housekeeping schedules to maintain high standards of cleanliness throughout the facility.
- Maintained a clean and welcoming environment, ensuring guests felt comfortable during their stay.
Education
GED -
George T. Baker Aviation Technical College
Miami, FL06.2027
Skills
- Logistics Analysis
- Dispatching
- Warehouse Operations
- Invoicing and shipping documentation
- Shipping and receiving
- Pallet Jack Operation
- Materials Handling
- Warehousing Processes
- Shipment Tracking
- Shipping procedures
- International shipments
Languages
English
Limited Working
Timeline
Logistics Team Member
Concepts And Freight LLC
06.2023 - Current
Hostel Worker
Bocas Grill
04.2023 - 06.2023
GED -
George T. Baker Aviation Technical College
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