Carlos Munoz
WOODLAND,CA
Summary
Results-driven Operations Supervisor with expertise in logistics, warehousing, and sales. Known for enhancing customer communication and delivering exceptional service that strengthens client relationships. Achievements include boosting team productivity and reducing costs via innovative workflow improvements. Committed to leveraging strong leadership and organizational skills to propel operational excellence further.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Adams AVO
Arbuckle
05.2023 - Current
- Facilitated consistent staff meetings to address workplace concerns.
- Addressed job performance challenges with employees, pinpointing root causes and issues.
- Devised and enforced SOPs leading to improved efficiency.
- Created efficient work schedules and prioritized workloads.
- Facilitated employee onboarding by educating about company procedures.
Tax Preparer
Carmens Notary & Tax Services
Woodland, CA
01.2005 - Current
- Gathered comprehensive data and necessary documentation from clients to finalize tax filings.
- Performed financial analysis to minimize client's tax burden.
- Oversaw preparation of tax returns, extensions, and planning calculations.
- Filed completed returns and associated paperwork adhering to business guidelines.
- Conducted thorough reviews of internal tax preparation documents, minimizing errors related to missed tax benefits.
- Conducted research on current trends in taxation law to stay up-to-date with changes.
- Analyzed tax regulations and updated knowledge regularly to stay compliant with changes in tax laws.
Senior Warehouse Supervisor
Updike Distribution Logistics
Woodland, CA
06.2021 - 05.2023
- Implemented strategies to reduce costs associated with warehousing operations.
- Maintained constant communication with customers about orders and incoming shipments.
- Managed daily schedules for outbound and inbound activities according to production needs.
- Sustained timely loading and received schedules to avoid shipment delays.
- Cultivated leadership skills and ensured team cross-training.
- Enhanced operational efficiency by developing standardized procedures.
- Advocated and implemented measures to ensure compliance with safety standards.
- Monitored staff performance and provided feedback for improvement.
- Led warehouse layout optimization projects, improving workflow and space utilization.
- Reviewed invoices against purchase orders prior to payment processing.
- Identified opportunities to reduce cost and improve productivity.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Generated warehouse shipping documents, packing lists and invoices.
Parts Manager
Cal Line Equipment
Sacramento, CA
02.2020 - 05.2021
- Handled management duties for the parts department.
- Supported customer order procedures through both call-in and on-site interactions.
- Reconciled sales orders to guarantee timely shipment and completion.
- Processed and tracked inventory updates for received parts.
- Oversaw the timely acquisition of necessary repair parts in collaboration with the service manager.
- Executed thorough inventory audits, ensuring discrepancies were corrected efficiently.
- Developed and maintained relationships with vendors and suppliers to ensure quality and reliability.
- Implemented inventory control systems to track parts usage and reduce waste.
- Collaborated with the sales team to support marketing and promotional activities.
- Monitored stock levels regularly to avoid backorders or shortages.
Field Technician Satellite Installer
Dish
Sacramento, CA
08.2015 - 01.2020
- Implemented complex setup of multimedia and communication systems for diverse sectors, including public and government entities.
- Developed corrective measures based on root cause analysis.
- Interpreted technical manuals for precise equipment configuration.
- Established computing infrastructure for businesses, government buildings, and homes.
- Executed premier installation procedures for optimal customer satisfaction.
- Enhanced customer experience through successful upselling.
- Strategically planned and executed cabling layouts in buildings.
- Conducted site surveys to determine best locations for installation of satellite dishes.
IT Systems Administrator/Shipping and Receiving Supervisor
Baileys Inc
Woodland, CA
09.2007 - 01.2015
- Deployed servers and maintained regular backups.
- Oversaw DMZ management and setup.
- Enhanced laptops and desktops for better speed.
- Demonstrates proficiency in network protocols.
- Diagnosed issues swiftly, implementing solutions to regain functionality.
- Set up computers with required server access and software configurations.
- Proficient in supporting various operating systems and Microsoft applications.
- Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
- Monitored workers and reviewed completed work for proper performance.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
Inventory Supervisor
Exel Logistics
Woodland, CA
02.1998 - 09.2007
- Oversaw daily and weekly account cycles.
- Ensured accuracy and completeness of inventory control reports.
- Conducted root cause analysis on inventory discrepancies.
- Managed shipping and receiving operations, achieving customer pick rate.
- Developed and maintained inventory management systems for real-time tracking.
- Created monthly reports detailing inventory performance metrics such as turns, shrinkage, backorders.
Education
Woodland High
Woodland Ca American River College
Sacramento, CASkills
- Standard operating procedures
- Workforce management
- Performance evaluation
- Operational efficiency
- Cost reduction
- Inventory management
- Customer communication
- Project management
- Team Training
- KPI tracking
- Financial administration
- Operations management
- Technology
- Logistics oversight
- Budget administration
- Logistics coordination
- Scheduling coordination
- Productivity management
- MRP and ERP systems
- Quickbooks
Personal Information
Authorized To Work: US
Affiliations
- Soccer coach U19
Certification
- CTEC certification
- HACCP
Languages
English
Professional
Spanish
Professional
Timeline
Operations Supervisor
Adams AVO
05.2023 - Current
Senior Warehouse Supervisor
Updike Distribution Logistics
06.2021 - 05.2023
Parts Manager
Cal Line Equipment
02.2020 - 05.2021
Field Technician Satellite Installer
Dish
08.2015 - 01.2020
IT Systems Administrator/Shipping and Receiving Supervisor
Baileys Inc
09.2007 - 01.2015
Tax Preparer
Carmens Notary & Tax Services
01.2005 - Current
Inventory Supervisor
Exel Logistics
02.1998 - 09.2007
Woodland High
American River College
Similar Profiles
Brandi KennedyBrandi Kennedy
SUD Case Manager at AVO Behavioral Health and RecoverySUD Case Manager at AVO Behavioral Health and Recovery
Suraj PattedSuraj Patted
Manual QA Engineer at Avo AutomationManual QA Engineer at Avo Automation
ISAAC FLOREZISAAC FLOREZ
Business Owner / Development Manager at AVO Mobile DetailingBusiness Owner / Development Manager at AVO Mobile Detailing