Carlos Muñoz
United States
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
4
4
years of professional experience
Work History
Kitchen Manager
Sickies Garage
09.2023 - 03.2024
- Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
Curbside Shopper
Sam's Club
03.2023 - 10.2023
- Enhanced customer satisfaction by providing efficient and accurate curbside shopping services.
- Assisted store management in maintaining optimal inventory levels for popular items, ensuring timely restocking.
- Expedited order processing by swiftly locating and gathering requested products from the store shelves.
- Collaborated with team members to ensure seamless communication and coordination of curbside orders.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Developed strong product knowledge to better assist customers with their shopping needs and preferences.
- Utilized technology tools such as mobile apps or handheld devices for tracking orders, updating inventory, and handling payments.
- Achieved time-sensitive goals by consistently meeting or exceeding target order completion times set by store management.
- Supported overall store operations through cross-training in various departments as needed during busy periods or staffing shortages.
Fed Ex Driver
Fed Ex Ground
09.2022 - 02.2023
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Correctional Officer
North Dakota State Penitentiary
03.2020 - 08.2022
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
Education
N/a - Business Administration And Management
Instituto De Banca Y Comercio - San Juan
San Juan, PR07.2013
High School Diploma -
Mediavilla Negron
Humacao, PR05.2012
Skills
- Workflow Planning
- Purchasing
- Scheduling
- Product Rotation
- Supply Ordering
- Kitchen Management
- Kitchen equipment operation and maintenance
- Investigation documentation
- Threat Management
- Crime Prevention
- Speed and Efficiency
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Kitchen Manager
Sickies Garage
09.2023 - 03.2024
Curbside Shopper
Sam's Club
03.2023 - 10.2023
Fed Ex Driver
Fed Ex Ground
09.2022 - 02.2023
Correctional Officer
North Dakota State Penitentiary
03.2020 - 08.2022
N/a - Business Administration And Management
Instituto De Banca Y Comercio - San Juan
High School Diploma -
Mediavilla Negron
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