Summary
Overview
Work History
Education
Skills
References
Timeline
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Carlos Murphy

Siloam Springs,AR

Summary

Hardworking, reliable, and detail-oriented professional with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Hotel Supervisor

Quality Inn Hotel
10.2020 - Current
  • Provided exceptional service and assistance to guests upon check-in.
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Supervised team of 6 front desk agents and helped to resolve issues arising during shifts.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.
  • Monitored and evaluated performance of personnel to confirm compliance with standards.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.

Low Voltage Foreman

Dunk Fire And Security
05.2014 - 06.2020
  • Managed teams for multiple high end construction projects around Northwest Arkansas.
  • Maintained accurate site safety paperwork, blueprint schematics, daily operation logs, and project overview logs.
  • Scheduled and oversaw maintenance, repair and installation activities for commercial construction and finalized project completion with government officials.
  • Utilized proper tools and materials while monitoring safety compliance to maintain strict standards as per OSHA guidelines.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
  • Oversaw ongoing training and close employee mentoring for new and less experienced team members.

Data System Specialist

United States Army National Guard
10.2011 - 01.2019
  • Operated and maintained the Army's artillery automated tactical data system, ensuring accurate and timely data input for artillery fire missions.
  • Conducted routine system checks, troubleshooting, and resolved technical issues to maintain optimal functionality of equipment and devices.
  • Trained and mentored junior enlisted soldiers on the operation and maintenance of all required equipment, which led to an increase in mission effectiveness and unit readiness.
  • Coordinated communication operations with multiple units in order to synchronize unit operations in order to increase mission effectiveness.
  • Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports per Army standards.
  • Verified compliance with data retention requirements by managing document catalogues for long-term archival of data associated with Army standards.

Education

State Issued Licensure - Low Voltage Systems Installation Licensure

Arkansas State
05.2014

High School Diploma -

Patriot Academy Military Academy
Butlerville, IN
03.2012

Skills

  • Employee Development
  • Complex Problem-Solving
  • Client Correspondence
  • Information Validation
  • Cable Installations
  • Customer Satisfaction
  • Adaptability and Flexibility
  • Interpersonal Communication

References

Katlyn Price

Quality inn Siloam springs

(479)524-8080

Katybug1003@gmail.com

Ashtan Elmore

Dunk Fire and Security

(479)236-2736

Ashtan.elmore@dunkfire.com

Richard Frisby

United States Army National Guard

(479)372-7494

richard.frisby@tyson.com

Timeline

Hotel Supervisor

Quality Inn Hotel
10.2020 - Current

Low Voltage Foreman

Dunk Fire And Security
05.2014 - 06.2020

Data System Specialist

United States Army National Guard
10.2011 - 01.2019

State Issued Licensure - Low Voltage Systems Installation Licensure

Arkansas State

High School Diploma -

Patriot Academy Military Academy
Carlos Murphy