Hardworking, reliable, and detail-oriented professional with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Hotel Supervisor
Quality Inn Hotel
10.2020 - Current
Provided exceptional service and assistance to guests upon check-in.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Supervised team of 6 front desk agents and helped to resolve issues arising during shifts.
Hired and trained new employees, demonstrating best methods for serving clients and guests.
Monitored and evaluated performance of personnel to confirm compliance with standards.
Greeted and assisted guests by gathering information pertaining to reservations or requests.
Low Voltage Foreman
Dunk Fire And Security
05.2014 - 06.2020
Managed teams for multiple high end construction projects around Northwest Arkansas.
Maintained accurate site safety paperwork, blueprint schematics, daily operation logs, and project overview logs.
Scheduled and oversaw maintenance, repair and installation activities for commercial construction and finalized project completion with government officials.
Utilized proper tools and materials while monitoring safety compliance to maintain strict standards as per OSHA guidelines.
Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Oversaw ongoing training and close employee mentoring for new and less experienced team members.
Data System Specialist
United States Army National Guard
10.2011 - 01.2019
Operated and maintained the Army's artillery automated tactical data system, ensuring accurate and timely data input for artillery fire missions.
Conducted routine system checks, troubleshooting, and resolved technical issues to maintain optimal functionality of equipment and devices.
Trained and mentored junior enlisted soldiers on the operation and maintenance of all required equipment, which led to an increase in mission effectiveness and unit readiness.
Coordinated communication operations with multiple units in order to synchronize unit operations in order to increase mission effectiveness.
Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports per Army standards.
Verified compliance with data retention requirements by managing document catalogues for long-term archival of data associated with Army standards.
Education
State Issued Licensure - Low Voltage Systems Installation Licensure
Arkansas State
05.2014
High School Diploma -
Patriot Academy Military Academy
Butlerville, IN
03.2012
Skills
Employee Development
Complex Problem-Solving
Client Correspondence
Information Validation
Cable Installations
Customer Satisfaction
Adaptability and Flexibility
Interpersonal Communication
References
Katlyn Price
Quality inn Siloam springs
(479)524-8080
Katybug1003@gmail.com
Ashtan Elmore
Dunk Fire and Security
(479)236-2736
Ashtan.elmore@dunkfire.com
Richard Frisby
United States Army National Guard
(479)372-7494
richard.frisby@tyson.com
Timeline
Hotel Supervisor
Quality Inn Hotel
10.2020 - Current
Low Voltage Foreman
Dunk Fire And Security
05.2014 - 06.2020
Data System Specialist
United States Army National Guard
10.2011 - 01.2019
State Issued Licensure - Low Voltage Systems Installation Licensure