Carlos Nunez
Charlotte,NC
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
21
21
years of professional experience
Work History
Delivery Driver
A&O Services LLC
02.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
Delivery Driver Helper
L&G Delivery Services Corp.
05.2016 - 02.2021
- Assisted driver with product or package deliveries to residential and commercial locations.
- Verified and documented package deliveries for proof of accuracy and deadline adherence.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Lifted and carried packages weighing up to [Number] pounds.
- Scanned and tracked packages for delivery accuracy and security.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Prevented damage to packages and products by correctly securing loads.
- Used proper safety techniques and gear such as lifting straps to move items off truck.
- Reported package damage or delivery issues to driver for swift resolution.
- Maintained clean, orderly work environment free of hazards.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Moved furniture and boxes using utility dolly and truck ramp.
- Assembled pallets and crates for secure transportation of materials.
- Delivered, loaded and unloaded and installed Appliances.
- Educated customers on use, care and adjustments of appliances.
Sales Representative
Grupo CrediGas Nativa
01.2012 - 11.2014
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and implemented sales strategies to increase profits.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Business Manager
Banco Popular
03.2003 - 10.2011
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Coordinated team schedules to keep shifts properly staffed during busy periods.
Education
Bachelor Degree in Marketing - Marketing
UTESA
Santo Domingo, Dominican Republic09.2006
Skills
- Operations Management
- Financial Management
- Staff Development
- Marketing
- Strategic Planning
- Salesforce Management
- Sales and Marketing
- DOT Compliance
- Cargo Handling
- Load Balancing
- Time Management
- Safe Driving
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Delivery Driver
A&O Services LLC
02.2021 - Current
Delivery Driver Helper
L&G Delivery Services Corp.
05.2016 - 02.2021
Sales Representative
Grupo CrediGas Nativa
01.2012 - 11.2014
Business Manager
Banco Popular
03.2003 - 10.2011
Bachelor Degree in Marketing - Marketing
UTESA
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