Overview
Work History
Education
Skills
Timeline
Generic

CARLOS NUNEZ

Miami,Florida

Overview

8
8
years of professional experience

Work History

Senior Sales Development Representative

IT For Education
Miami, FL
04.2022 - Current
  • Proficiently operated CRM systems to track and organize data, including the number of calls made, leads generated, and appointments set.
  • Managed a precise sales pipeline, ensuring consistent high activity levels through strategic planning and organizational skills.
  • Developed an in-depth understanding of products and services, effectively addressing prospect objections, responding to competitive questions, and handling FAQs.
  • Successfully won new business by articulating the full value of the company's capabilities to prospects, achieving measurable results.
  • Directed prospect leads to the connections department for further assistance, ensuring a seamless handover for continued satisfaction.
  • Actively participated in peer groups and was an engaged attendee at bootcamps related to sales and marketing, staying current with industry trends and best practices.
  • Conducted over 200 outbound calls weekly, showcasing a strong work ethic and dedication to achieving targets.
  • Led Sales Development meetings, providing leadership and insights to drive team success.
  • Contributed valuable insights and support in the creation of new marketing campaigns.
  • Tasked with developing and implementing marketing strategies, encompassing outbound phone calls, emails, cold calls, and various digital strategies to acquire and nurture prospects.
  • Played a pivotal role in training new Sales Development Representatives, showcasing leadership and mentoring skills.
  • Conducted market research analysis to identify trends in the industry, customer needs, competitors' offerings, pricing structures.
  • Tracked monthly sales to generate reports for business development planning.
  • Co-developed quota and compensation plan to motivate and reward sales staff.
  • Monitored competitors' activities to keep up with industry trends.
  • Generated ideas to increase sales through creative promotions.

Assistant Manager

Property Management
Miami, FL
05.2016 - 04.2022
  • Overlook maintenance and repairs of multiple properties
  • Responsible for collection of rent and all finance-related issues (e.g., payment of property taxes, insurance policies, license fees, and other miscellaneous items.)
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Ensured compliance with safety regulations and company policies.

Education

Associates Degree - Business Administration

Miami Dade College
04.2020

High School Diploma -

Immaculata La Salle
Miami, FL
06.2016

Skills

  • Fluent in Spanish
  • Computer Skills
  • Effective Customer Upselling
  • Customer Seating
  • Relationship Building
  • Proficient in Microsoft Office Suite (Excel, Word, Access, Outlook, PowerPoint)
  • Training & Development

Timeline

Senior Sales Development Representative

IT For Education
04.2022 - Current

Assistant Manager

Property Management
05.2016 - 04.2022

Associates Degree - Business Administration

Miami Dade College

High School Diploma -

Immaculata La Salle
CARLOS NUNEZ