Summary
Overview
Work History
Education
Skills
Timeline
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Carlos O'Barrio

Orlando,FL

Summary

Experienced in managing corporate accounts within the music and entertainment industry, overseeing travel arrangements for concerts abroad and music festivals at sea. Directed third-party sales efforts, providing tailored mentorship and training to travel agents and influencers, fostering a collaborative team environment. Utilized CRM sales data to refine strategies that enhanced account growth and client retention while ensuring compliance with travel policies and regulations.

Overview

19
19
years of professional experience

Work History

Business Development & Travel Manager

ATLAS CRUISES & TOURS
Palm Beach Gardens, FL
08.2022 - 04.2025
  • Managed a territory of corporate accounts within the music and entertainment industry, producing concerts abroad via music festivals at sea and resort buyouts.
  • Directed all third-party sales efforts, including outside travel agents and travel influencers, providing mentorship and training customized to the needs of each individual, ensuring a collaborative team culture was consistently fostered.
  • Implemented and analyzed CRM sales data to refine account strategies, driving measurable growth and retention.
  • Ensured compliance with client travel policies, regulatory standards, and service provider policies.

Business Development Specialist - North

MSC CRUISES USA
Fort Lauderdale, FL
01.2022 - 05.2022
  • Acted as brand ambassador, training and supporting travel agents across 12 U.S. states to improve sales and engagement.
  • Led virtual presentations, webinars, and one-on-one advisor trainings to optimize sales performance.
  • Maintained detailed CRM updates on agency accounts, tracking sales activity and key performance metrics.

Travel Product Supervisor

INTERVAL INTERNATIONAL
Miami, FL
03.2008 - 11.2020
  • Built and nurtured vendor & travel advisor relationships alike, supporting product education and sales growth initiatives.
  • Meticulously planned domestic and international business and personal travel for executives, ensuring personalized itinerary planning.
  • Directed group and MICE travel expansion, growing from one group of 50 cabins to five groups totaling 450 cabins annually in three years.

Marketing Communications Coordinator

INTERVAL INTERNATIONAL
South Miami, FL
07.2015 - 04.2016
  • Increased international revenue by 23% through weekly email marketing campaigns.
  • Executed monthly direct mail campaigns targeting Latin American clients to reduce distressed inventory.
  • Analyzed click-through rates and email open metrics, resulting in 7% higher click rates and 9% improved open rates.

Cruise Sales Specialist

INTERVAL INTERNATIONAL
Miami, FL
09.2006 - 03.2008
  • Advised clients on cruise itineraries and travel packages, ensuring seamless booking experiences.
  • Achieved highest sales revenue in 2007, totaling $1.8 million.
  • Guided promotions to maximize customer satisfaction and revenue growth within the sales team.

Education

Bachelor of Business Administration - Marketing

Florida International University
12.2025

Certified Travel Counselor (CTC) -

The Travel Institute
07.2024

Skills

  • Travel Consulting
  • VIP Client Management
  • Proficient in GDS (Amadeus)
  • Compliance & Security
  • Customer Service Excellence
  • Negotiation and Vendor Relations

Timeline

Business Development & Travel Manager

ATLAS CRUISES & TOURS
08.2022 - 04.2025

Business Development Specialist - North

MSC CRUISES USA
01.2022 - 05.2022

Marketing Communications Coordinator

INTERVAL INTERNATIONAL
07.2015 - 04.2016

Travel Product Supervisor

INTERVAL INTERNATIONAL
03.2008 - 11.2020

Cruise Sales Specialist

INTERVAL INTERNATIONAL
09.2006 - 03.2008

Bachelor of Business Administration - Marketing

Florida International University

Certified Travel Counselor (CTC) -

The Travel Institute

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Carlos O'Barrio