Carlos Ocampo
Denver,CO
Summary
Compassionate Health Care Assistant with experience at Stillwater Health Care, skilled in vital signs evaluation and tailored patient care plans. Proven ability to enhance patient education and foster collaborative teamwork, ensuring comfort and dignity for patients. Recognized for exceptional customer service and effective communication in high-pressure environments.
Pursuing a role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Health Care Assistant
Stillwater Health Care
10.2024 - 10.2025
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and documented health changes in patient records.
- Collaborated with nursing staff to develop individualized care plans for patients.
- Provided emotional support to patients, fostering a compassionate atmosphere in care settings.
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Cashier Team Lead
Firehouse Subs
10.2024 - 01.2025
- Supervised daily cash handling operations, ensuring accuracy and efficiency in transactions.
- Managed inventory levels, coordinating with team to minimize waste and optimize stock.
- Resolved customer inquiries and complaints promptly, enhancing overall satisfaction.
- Conducted regular cash audits to uphold financial integrity and compliance standards.
- Assisted customers by answering questions and fulfilling requests.
Customer Service Associate
Walgreens
03.2023 - 10.2024
- Assisted customers with product selection and inquiries, enhancing overall satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring smooth operations.
- Maintained organized merchandise displays to promote sales and improve customer experience.
- Resolved customer complaints effectively, fostering loyalty and repeat business.
- Conducted inventory checks regularly to ensure product availability and accuracy.
Court Monitor
Urban Air Trampoline and Adventure Park
09.2021 - 03.2022
- Monitored court activities to ensure compliance with safety regulations and operational standards.
- Assisted in resolving conflicts and maintaining order within the facility during events.
- Provided exceptional customer service by addressing inquiries and concerns from guests.
- Collaborated with team members to enhance overall guest experience and operational efficiency.
- Conducted regular inspections of equipment and facilities, ensuring cleanliness and readiness for use.
- Facilitated communication between management and staff, fostering a cohesive work environment.
Education
High School Diploma -
Adams City High School
7200 Quebec Pkway, Commerce City, CO 80022Skills
- Healthcare support for patients
- Vital signs evaluation and documentation
- Strong customer service skills
- Attention to transaction details
- Stock management
- Collaborative teamwork
- Efficient cash handling
- Prioritization and scheduling
Timeline
Health Care Assistant
Stillwater Health Care
10.2024 - 10.2025
Cashier Team Lead
Firehouse Subs
10.2024 - 01.2025
Customer Service Associate
Walgreens
03.2023 - 10.2024
Court Monitor
Urban Air Trampoline and Adventure Park
09.2021 - 03.2022
High School Diploma -
Adams City High School