Carlos Ordonez
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
10
10
years of professional experience
Work History
Store Manager
Value Village Thrift Stores
Houston , TX
06.2014 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
- Updated POS system with new products and promotional offers.
- Trained and mentored associates to teach daily tasks and procedures.
Education
High School Diploma -
Kashmere High School
Houston, TX06-2012
Skills
- Store operations oversight
- Payroll Management
- Team Development
- Supply Ordering
- Shift Scheduling
- Budget Administration
- Retail Inventory Management
- Employee Training
- Store Merchandising
- Talent Recruitment
- POS Systems
- Recruiting and Hiring
- Cash Management
- Employee Scheduling
- Customer Service
- Shift checklists
- Bank and Safe Deposits
- Multitasking and Organization
- Policies and Procedures
- Work Planning and Prioritization
- Store Opening and Closing
- Security System Monitoring
- Training and mentoring
- Pricing Strategies
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Store Manager
Value Village Thrift Stores
06.2014 - Current
High School Diploma -
Kashmere High School
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