Carlos Ortiz
Hereford,TX
Summary
Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
10
10
years of professional experience
Work History
Operations Manager
Livestock Nutrition Center
03.2021 - Current
- Implementing policies, planning, and strategizing
- Overseeing budgets, reports, and audits
- Understanding legal and regulatory documents
- Coordinated logistics for product deliveries, minimizing delays and maximizing client satisfaction.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Production Manager
Nutrius LLC
09.2017 - 03.2021
- Quality Control
- PCQI certified
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Resolved issues quickly to maintain productivity goals.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Optimized supply chain logistics, ensuring timely delivery of raw materials and finished goods.
Order Selector
HEB Warehouse
01.2016 - 01.2017
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
Bank Teller
Hereford Texas Federal Credit Union
08.2015 - 09.2016
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
Education
Bachelors - Finance
West Texas A&M University
Canyon, Texas12.2019
Associate of Science - Business
Amarillo College
Amarillo, TX05-2016
Skills
- Analytical Problem-Solving
- Effective Team Leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Project management
- Operations oversight
- Interpersonal communication
- Client relationships
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Operations Manager
Livestock Nutrition Center
03.2021 - Current
Production Manager
Nutrius LLC
09.2017 - 03.2021
Order Selector
HEB Warehouse
01.2016 - 01.2017
Bank Teller
Hereford Texas Federal Credit Union
08.2015 - 09.2016
Bachelors - Finance
West Texas A&M University
Associate of Science - Business
Amarillo College
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