Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Ostorga

Houston,TX

Summary

Deadline-oriented Courier offering well-developed delivery, pickup and customer service skills. Safely operates vehicles in variety of traffic, road and weather conditions. Masterfully reads maps or sets GPS to determine and track routes.

Overview

15
15
years of professional experience

Work History

Cadet Officer

HCC Police Academy
Houston, TX
10.2023 - Current
  • Coordinated with other cadets to ensure successful completion of assigned tasks.
  • Evaluated the effectiveness of existing policies and procedures related to cadet operations.
  • Organized and implemented drills and physical fitness activities.

Courier

Fedex express
Houston, TX
10.2014 - Current
  • Coordinated parcel delivery using strong time management skills.
  • Developed delivery route understanding to avoid high traffic and construction areas.
  • Documented pickups and deliveries and submitted reports after shift.
  • Sorted shipments and scheduled routes to meet company standards and time requirements.
  • Checked and secured package loads before deliveries.
  • Collaborated with dispatch and team members to coordinate different routes and reallocate pickups and drop-offs.
  • Reported issues to supervisors resulting in increased customer satisfaction.
  • Checked shipping papers to determine nature of load and presence of hazardous materials.
  • Scanned inbound and outbound packages to sort for destination.
  • Used GPS navigation to plan routes and rerouted for unexpected delays.
  • Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
  • Answered customer questions on courier features of service, keeping customers informed about company and services.

Delivery Driver

Rent A Center Warehouse & Retail Store
Houston, TX
09.2013 - 10.2014
  • Transported and safely delivered items to prevent damage or loss.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Notified customers of delays to decrease calls to support.

Pawnbroker

Half Price Pawn
Houston, TX
06.2009 - 09.2013
  • Recorded details of each loan or sale transaction, including model number, brand and customer contact information.
  • Appraised items, including jewelry, firearms and to determine product value and authenticity.
  • Valued items according to current market conditions and negotiated with customers regarding prices.

Education

High School Diploma -

Dulles High School
Sugar Land, TX
06.2008

Skills

  • Customer Service
  • Time management
  • Document Management
  • Loading and Unloading Materials
  • Delivery and Pickup
  • Clean Driving Record
  • Attention to Detail
  • Valid Driver's License
  • Heavy Lifting
  • Route Planning
  • Sorting

Timeline

Cadet Officer

HCC Police Academy
10.2023 - Current

Courier

Fedex express
10.2014 - Current

Delivery Driver

Rent A Center Warehouse & Retail Store
09.2013 - 10.2014

Pawnbroker

Half Price Pawn
06.2009 - 09.2013

High School Diploma -

Dulles High School

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Carlos Ostorga