Carlos Osuna
San Antonio,TX
Summary
Primary objective is to provide a safe and nurturing learning environment that encourages student growth and development. Aim to facilitate engaging and challenging instruction that fosters a love for learning, critical thinking, and problem-solving skills.
Overview
15
15
years of professional experience
Work History
MECHANICAL CONTRACTOR - HELPER
ROMMEL CONSTRUCTION
09.2022 - 05.2024
- Key responsibilities: Installation of Unadyn Equipment in assorted industrial plants, installation of aluminum pipe 1 ½:" - 10" pipe for resin, installation and prep work of silos as well as mezzanines.
- Stayed current on industry trends and developments through ongoing professional development opportunities.
- Enhanced workplace safety, implementing strict adherence to industry standards and best practices.
- Achieved client satisfaction through consistent delivery of high-quality services within budget constraints.
- Managed subcontractor relations, ensuring timely completion of work scopes while maintaining quality control standards.
- Exceeded client expectations by consistently delivering high-quality results under tight deadlines.
BRANCH MANAGER
LONESTAR FORKLIFT
01.2020 - 07.2022
- As a Branch Manager, responsible for all activities at the store location, including reviewing P & L monthly statement
- Established sales, profitability goals and managed proper fleet levels.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Assessed employee performance and developed improvement plans.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
BRANCH MANAGER
TEXAS FIRST RENTALS
08.2018 - 01.2020
- As a Branch Manager, I was responsible for all activities at the store location, including reviewing P & L and G/L monthly statements
- Established sales, profitability goals and managed proper fleet levels
- Planned and established systems to control expenses
- Specific duties include but are not limited to: Management of branch operations and personnel, Plans, directs and coordinates all rental equipment operations within the branch supervised, Manage branch fleet acquisitions, maintenance, disposals and relocations, Analyzes financial statements, work closely with sales team to drive revenue and control expenses by preparing and implementing a branch budget, Lead sales and marketing initiatives, market share and customer retention, Manage and mentor personnel through hiring, performance reviews, coaching, career development, motivation and termination, Communicates job expectations and fosters a climate conducive to optimizing performance and outcomes, Assists with equipment demonstrations and technical support.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
PROFIT CENTER MANAGER
SUNBELT RENTALS
09.2009 - 08.2018
- Profit Center Manager is responsible for overall direction, coordination and evaluation of rental center
- This includes managing Customer Service Reps., Service Manager, Drivers, Mechanics and Sales Reps.
- As well as operational and financial reporting on each function
- Delivered exceptional customer service by addressing concerns promptly and professionally.
- Managed and Maintained Equipment Rental Fleet of approximately $17 Million at 32 months average fleet age, Annual total revenue of $8.6 Million TTM, average at $718.4K per month YOY improvement of 17.5 %, Profit Center Contribution TTM $3.1 Million average at $261.5K per month YOU increase of 15%, Increased TTM ROI to 23.4%, Maintained an Unavailable % fleet to 15.5% YTD, Parts Sales Margin CY 41.6%, Merchandise Sales Margin CY 39.7% YTD, Major Builds supported in and around San Antonio, TX: Comal County Jail in New Braunfels - Yates-Sundt JV (General Contractor, IKEA in San Antonio - Tribble & Stephens (General Contractor), Ben E Keith Distribution Center in Selma, TX - ESI Group (General Contractor) and Wash Tub's in San Antonio - Vizza Mechanical (General Contractor), Reviewed all contracts raised on a daily basis: Creations, amendments, suspensions and terminations, Assessed daily need for purchasing equipment through feedback from salesmen, rental managers, customer feedback, supplier salesmen and Marketing Department Product Managers, Managed 3 Outside Sales Reps, Assess, modify and improve Sales Plan eve3ry week and ensure that it is carried out appropriately, Ensure ongoing compliance with all statutory requirements, Ensure that Service Manager is aware of all equipment not available for rent and work towards goal of less than 13% unavailable, Ensure that Rental Center Yard facility and staff are in a presentable state, Accountable for monthly rental income forecast, daily contract count and capitol approval requests, Interview, hire and train employees: plan, assign and direct work: appraise performance: reward and discipline employees: address complaints and resolve problems with both internal and external customers.
Education
GED -
South Garland High School
GarlandSkills
- Equipment Installation
- System Troubleshooting
- Maintenance and repairs
- Workplace Safety
- Troubleshooting skills
- Safety Procedures
Technical
- Wynne System
- Point of Sale System
- MS Office Suite: Excel, Word, Power Point
- Lotus Notes
- SoftBase
Leadership Experience
With over 25 years of leadership as well as management experience, I know what it takes to successfully lead a team and to be able to provide a comfortable work environment. Maintained a Total Recordable Incident Rate of 0% and Vehicle Incident Rate of 0% for approximately 3 years.
References
Available upon request
Timeline
MECHANICAL CONTRACTOR - HELPER
ROMMEL CONSTRUCTION
09.2022 - 05.2024
BRANCH MANAGER
LONESTAR FORKLIFT
01.2020 - 07.2022
BRANCH MANAGER
TEXAS FIRST RENTALS
08.2018 - 01.2020
PROFIT CENTER MANAGER
SUNBELT RENTALS
09.2009 - 08.2018
GED -
South Garland High School
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