Carlos Padilla
Full Time Assistant Branch Manager
Santa Fe,NM
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well experienced in sales, personal management, accounting and inventory management. Motivational leader skilled at building relationships with customers, employees and senior management. Creative problem solver skilled at de-escalating situations and driving positive change. Skilled in working under pressure in a fast paced environment, adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Assistant Branch Manager
OneMain Financial
Santa Fe, New Mexico
07.2022 - Current
- Completed loan contracts by explaining provisions to applicant, obtaining signatures and notarizations and collecting fees.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Prepared financial statements to provide results of operations, financial position and cash flow.
Full Time Assistant Store Manager
Torrid
Santa Fe, New Mexico
01.2022 - 07.2022
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Acting Store Manager
Torrid
Santa Fe, New Mexico
09.2021 - 01.2022
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Approved regular payroll submissions for employees.
- Reconciled daily summaries of transactions to balance cash drawers, safe, and maintain accurate account of store.
- Analyzed and balanced any discrepancies in the company's deposit before transferring to bank.
Key Holder Supervisor
Torrid
Santa Fe, New Mexico
08.2018 - 08.2021
- Tracked, analyzed and reported store sales performance metrics to store manager.
- Trained team members in successful strategies to meet operational and sales targets.
- Processed cash, credit, debit, and check payments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Sales Advisor & Trainer
Hennes & Mauritz
Santa Fe, New Mexico
03.2017 - 04.2018
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Contributed to event marketing, sales and brand promotion.
- Trained new employees on customer service, money handling and organizing strategies.
- Managed returns, exchanges and refunds in accordance with store policy.
Engage Internship
Engage
Santa Fe, New Mexico
05.2015 - 08.2016
- Evaluating applicants by discussing school requirements and application qualifications with potential students.
- Develop and execute a personal time management plan.
- Helped develop relationships with youth organizations such as Warehouse 21 and Youth Shelters.
- Follow up with potential students and assist with the applicant's transition.
Education
High School Diploma -
Santa Fe High School
Santa Fe, NM 05.2001 -
Skills
POS systems operations
Affiliations
- Taylor Jekel - Store Manager / NSO/TSM/Talent Scout 8 Years with Torrid. (480) 220-7834 tjekel@torid.com
- Alyssa Wright - Store Manager/NSO/TSM/Talent Scout, 5 Years with Torrid. (505) 427-1940 arwright1.618@gmail.com
- Nicole Gomez - Temp Keyholder (Torrid) (505) 501-2116
Certification
Bilingual Bank Teller
Timeline
Insurance Producer
10-2022
Assistant Branch Manager
OneMain Financial
07.2022 - Current
Full Time Assistant Store Manager
Torrid
01.2022 - 07.2022
Acting Store Manager
Torrid
09.2021 - 01.2022
Key Holder Supervisor
Torrid
08.2018 - 08.2021
Sales Advisor & Trainer
Hennes & Mauritz
03.2017 - 04.2018
Engage Internship
Engage
05.2015 - 08.2016
High School Diploma -
Santa Fe High School
05.2001 -
Similar Profiles
Zach BoulwareZach Boulware
PLS SR. / Branch Manager /District Manager at Onemain Financial Inc. Onemain FinancialPLS SR. / Branch Manager /District Manager at Onemain Financial Inc. Onemain Financial
Doris PerezDoris Perez
Personal Loan Specialist at OneMain FinancialPersonal Loan Specialist at OneMain Financial
Makayla WoodsMakayla Woods
Senior Personal Loan Specialist at OneMain FinancialSenior Personal Loan Specialist at OneMain Financial
Tyleah PalmerTyleah Palmer
Registered Behavior Technician at Finni HealthRegistered Behavior Technician at Finni Health
ERASMO HERNANDEZERASMO HERNANDEZ
Server at Inn Of The Anasazi RestaurantServer at Inn Of The Anasazi Restaurant