Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos Padilla

MD

Summary

Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, ensuring efficient operations, and organizational skills to further company goals. Ready to leverage training and experience to take on a new professional challenges.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Resident Services Coordinator

Novo Properties
10.2023 - Current


  • Experienced with overseeing multiple properties (over 400+ units) in MD & DC
  • Schedule and work closely with maintenance teams and contractors to resolve property issues efficiently and maintain property aesthetics.
  • Managed accurate record on Yardi to track resident interactions, incidents, or work orders for maintenance.
  • Collecting monthly rent payments, processing payments, and batches etc.
  • Verifying, upload, and process payments for vendor invoices accurately.
  • Assisting move-in and move-out process by inspecting, documenting, and scheduling services.
  • Demonstrating organizational and time management skills while managing multiple properties.
  • Assist and promote available units to prospect tenants, scheduling tours and
  • Experience in leasing & housing by verifying income and identification to facilitate a smooth leasing experience from start to finish.
  • Provide exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Assist property managers related to daily operations, leasing activity and overall community performance etc.
  • Handling phone-based transactions while providing excellent customer service.
  • Prepared and distributed resident communications and notices.
  • Experience with Yardi, Checkscans & CRM.

Signing Agent

Independent
11.2021 - Current
  • Performed closings for title companies such as mortgage loans, refinance, cash deals, HELOC, and lease.
  • Schedule appointment with client.
  • Print and review closing documents.
  • Check client identification & record signatures in notary journal.
  • Examined documents for accuracy, completion and compliance before notarizing.
  • Establish working relationship with title companies.
  • Managed accurate record-keeping for all notarial acts performed, ensuring proper audit trails for future reference or legal inquiries.

The UPS Store

Supervisor
08.2019 - 05.2022
  • Deliver excellent customer service.
  • Maintain knowledgeable of products and services.
  • Solving customer complaint regarding service or claims.
  • Record sales transactions completely and accurately in POS system.
  • Organized files, developed spreadsheets & scanned documents.
  • Pack content for shipping using procedures and products.
  • Work closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Perform end of day duties: reconciliation of cash, closing system, and recording.

Education

High School Diploma -

Bladensburg High School

Associate of Business Administration -

Montgomery Community College

Title Producer License

Notary Public

Skills

  • Organizational
  • Tech Savvy
  • Problem-Solving
  • Multitasking
  • Customer service
  • Adaptability
  • Microsoft Office
  • Effective planning
  • Communication
  • Coordination
  • Decision-making
  • Teamwork and collaboration

Certification

  • Title Producer License
  • Notary Public
  • Associate of Business Administration
  • High School Diploma

Languages

Spanish

Timeline

Resident Services Coordinator

Novo Properties
10.2023 - Current

Signing Agent

Independent
11.2021 - Current

The UPS Store

Supervisor
08.2019 - 05.2022

High School Diploma -

Bladensburg High School

Associate of Business Administration -

Montgomery Community College

Title Producer License

Notary Public

Similar Profiles

CREATE PROFILE