Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Carlos Pagan

Dickinson,TX

Summary

Dynamic and results-driven professional with extensive experience at GRACE in instrumentation and controls. Proven expertise in troubleshooting and enhancing automation solutions, coupled with a strong commitment to customer service and teamwork. Adept at fostering relationships and delivering effective solutions, ensuring operational excellence in fast-paced environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Lead I&E

GRACE
05.2014 - Current
  • Perform a wide variety of work I&E, Industrial Automation, instrumentation and controls maintenance as the plant situations dictate.
  • Maintenance, quality and integrity data, cost effect, projects, contact vendors, distributors and suppliers, ordering parts and match instrumentation for special applications, troubleshooting, communication, and listening skills.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Senior I&C

TAI Engineering
05.2013 - 05.2014
  • Senior Instrument and Control, doing sales and Technical specializing in the installation, planning, calibration, start-up projects, commissioning, P&ID, PLC, DCS System, repair, Troubleshooting and maintenance of all types of instrumentation on a variety of systems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Sales Associate

M.R Franceschini Inc.
02.2008 - 03.2009
  • Sales and Service department of Automation and Instrumentation, selling majorly instrumentation to Pharmaceutical, Power Plant, Water Plants and Chemical Plants. Mayor representation line like Rosemount, Micromotion, ASCO, Drager, Precision Digital.
  • Enhanced customer engagement through attentive service and product knowledge.
  • Developed and maintained relationships with key customers to foster loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and organization.
  • Resolved customer inquiries and issues promptly, enhancing overall satisfaction levels.
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.

Education

Associate Degree - Electric Power Engineering

Technological College of San Juan PR
San Juan PR
06-2003

Associate Degree - Intrumentation

Technological College of San Juan PR
San Juan PR
06-2000

Skills

  • Offering solution to clients
  • Improving instrumentation and control solutions
  • Troubleshooting and help clients to improve system
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Problem resolution

Accomplishments

  • Documented, resolved and received two TAR before time target which led to reduce downtime.
  • Troubleshoot and improve system
  • Resolved product issue through consumer testing.

Certification

  • Advance Differential Pressure L-105 Course, Vector Controls & E&H
  • Free Space & Guided Radar L-104 Course, Vector Controls & E&H
  • DeltaV Operate Implementation 1-Introduction 7009 Course, Emerson
  • Introduction To Electrical Planning and Estimator Course, San Jacinto College
  • NFPA 70E Standard for Electrical Safety in the Workplace, 360 Training

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Lead I&E

GRACE
05.2014 - Current

Senior I&C

TAI Engineering
05.2013 - 05.2014

Sales Associate

M.R Franceschini Inc.
02.2008 - 03.2009

Associate Degree - Electric Power Engineering

Technological College of San Juan PR

Associate Degree - Intrumentation

Technological College of San Juan PR

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Carlos Pagan