Overview
Work History
Education
Skills
Languages
Timeline
AccountManager
Carlos Palau

Carlos Palau

Herriman,UT

Overview

16
16
years of professional experience

Work History

Assembler Clean Room

Merit Medical
09.2023 - Current
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Collaborated with team members to improve production processes and maintain quality standards.
  • Completed tasks on time to meet quality and safety standards.
  • Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.

Custodial Supervisor

Cascadian Building Maintenance
04.2012 - 05.2022
  • Prepared and submitted accident and injury reports.
  • Assigned job duties and monitored performance against objectives.
  • Recruited and selected well-qualified employees to fill vacancies.
  • Promoted efficient inventory practices among team members.
  • Increased customer satisfaction through prompt response to requests and concerns, addressing issues thoroughly and efficiently.
  • Enhanced workplace safety by enforcing proper use of equipment and adherence to safety protocols.
  • Assisted with budget preparation and monitoring, identifying cost-saving opportunities within the department''s operations.
  • Established strong relationships with vendors, negotiating favorable contracts for cleaning products and services.
  • Reduced maintenance costs by conducting regular inspections and preventive maintenance tasks.
  • Streamlined inventory management, ensuring timely replenishment of cleaning supplies and equipment.
  • Successfully managed multiple facilities simultaneously, delivering high-quality service across various locations.
  • Implemented green cleaning initiatives, reducing the environmental impact of facility maintenance practices.
  • Resolved personnel issues effectively, maintaining a harmonious work environment for all employees.
  • Contributed to a healthier indoor air quality by introducing eco-friendly cleaning products that reduced allergens and toxins.
  • Established open lines of communication between custodial staff members, encouraging collaboration and problem-solving among the team members.
  • Coordinated with outside vendors to provide supplies and equipment for staff.
  • Established and enforced safety protocols and guidelines for staff.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Consistently met or exceeded cleanliness standards through diligent supervision of custodial staff and personal attention to detail.

Housekeeping Manager

King County House Cleaning
01.2008 - 05.2017
  • Worked with front desk to respond promptly to all guest requests.
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
  • Communicated repair needs to maintenance staff.
  • Managed staff of Number housekeepers.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.
  • Managed team productivity and workflow to exceed quality standards.
  • Completed schedules, shift reports, and other business documentation.
  • Improved overall cleanliness scores with thorough inspections and prompt corrective actions as needed.
  • Increased room readiness rates through close monitoring of room status reports and effective communication with front desk personnel.
  • Evaluated employee performance and developed improvement plans.
  • Promoted safety by demonstrating proper operation and training staff on power equipment tools.
  • Streamlined housekeeping operations by implementing efficient scheduling and task allocation systems.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Monitored staff performance and provided feedback to drive productivity.

Education

Health Education

Corpas University
Bogota
2008

Master’s Degree -

Catholic University
Manizales
2002

Bachelor - Education

University of Antioquia
Medellin
1984

High School -

Deogracias Cardona
Pereira
1979

Skills

  • Sense of company belonging
  • Customer service satisfaction
  • Waste Reduction
  • Visual Inspection
  • Quality Assurance
  • Workplace Safety
  • Operations Support
  • OSHA
  • Production Scheduling
  • Effective Communication
  • Workspace Organization
  • Professionalism
  • Decision-Making
  • Adaptability and Flexibility
  • Attention to Detail
  • Excellent Communication
  • Team building
  • Active Listening
  • Reliability
  • Problem-Solving

Languages

English
Native or Bilingual
French
Professional Working
Spanish
Native or Bilingual
Hebrew
Elementary

Timeline

Assembler Clean Room

Merit Medical
09.2023 - Current

Custodial Supervisor

Cascadian Building Maintenance
04.2012 - 05.2022

Housekeeping Manager

King County House Cleaning
01.2008 - 05.2017

Health Education

Corpas University

Master’s Degree -

Catholic University

Bachelor - Education

University of Antioquia

High School -

Deogracias Cardona

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Carlos Palau