Carlos Paul
Chicago,IL
Summary
Resourceful and experienced worker offering expertise in customer service. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Experience administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills. Recognized for staff development leading to high performing teams.
Overview
6
6
years of professional experience
Work History
Residential Aide
Favorite Staffing
01.2023 - Current
- Improved residents'' quality of life by providing compassionate assistance with daily activities.
- Enhanced residential environment by maintaining clean, safe, and organized living space for all residents.
- Facilitated social engagement among residents through coordination of group activities such as games during weekend, collective cleaning and music as relaxation method.
- Supported meal preparation efforts by assisting with menu planning, among other duties in kitchen like restocking, taking trash out and organizing, as well as cleaning at end of each meal (breakfast, and lunch).
- Contributed positively to staff meetings by sharing insights on resident behavior trends, suggesting new strategies for addressing challenges collaboratively as team when necessary.
- Complied with relevant regulations governing residential care facilities; participated in ongoing training opportunities to enhance professional knowledge continually.
- Provided supervision during day at different stations inside facility, this includes, dorms, hallways, exits and main entrance, kitchen and other specific areas of building used or facility that is being used.
- Managed approximately 38 patients in facility, all elderly people, or people with disability.
- Experienced of more than 10 years of patient care environment, including dealing with social working, Doctor's and legal topics regarding patients, family relations and all other healthcare type that involves work being performed.
Assisted Living Manager/Director
La Paz Assisted Living
01.2018 - 12.2021
- Improved resident satisfaction by implementing personalized care plans and coordinating with staff to ensure consistent delivery of services.
- Increased occupancy rates by conducting community outreach events and fostering relationships with local healthcare providers.
- Enhanced staff performance through ongoing training, mentoring, and regular feedback sessions.
- Streamlined administrative processes by integrating electronic health record systems and updating documentation procedures.
- Developed strong relationships with residents'' families, addressing their concerns promptly and providing updates on their loved ones'' well-being.
- Promoted safe living environment by conducting regular safety inspections and implementing emergency preparedness plans.
- Managed budgets effectively to maintain high-quality services while controlling costs for residents and facility.
- Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed each resident''s unique needs.
- Recruited hired, and trained dedicated staff members who were committed to providing exceptional resident care.
- Implemented innovative programs that catered to residents'' diverse interests, promoting social engagement within community.
- Maintained open lines of communication between management, staff, residents, and family members for optimal service delivery.
- Established partnerships with local businesses to provide additional amenities for residents such as transportation services or specialized activities.
- Evaluated resident feedback regularly to identify opportunities for improvement within facility''s offerings.
- Coordinated special events for residents including holiday celebrations and themed parties for increased socialization opportunities.
- Facilitated regular team meetings to promote collaboration, address concerns, and share best practices among staff members.
- Applied reason, logic and advanced problem-solving skills to resolve complex and sensitive issues.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Ordered all pharmacy supplies and kept check on inventory levels.
Education
Bachelor of Science - Human Resource Management
Post University
Waterbury, CT09.2025
Associate of Applied Science - Medical Assistant
Southwest University At El Paso
El Paso, TX08.2017
High School Diploma -
Eastwood High School
El Paso, TX05.2007
Skills
- Patient Care
- Personal Hygiene Assistance
- Vital signs monitoring
- Clinical Documentation
- Medication Administration
- CPR Certification
- Medical Terminology
- Biohazard Disposal
- Supply Restocking
- Patient evaluations
- Transporting patients
- Certified Phlebotomy Technician
- State Certification of Assisted Living Facility Management / Several Hours completed
Languages
English
Spanish
Native or Bilingual
Timeline
Residential Aide
Favorite Staffing
01.2023 - Current
Assisted Living Manager/Director
La Paz Assisted Living
01.2018 - 12.2021
Bachelor of Science - Human Resource Management
Post University
Associate of Applied Science - Medical Assistant
Southwest University At El Paso
High School Diploma -
Eastwood High School
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