Carlos Peralta
St Johns
Summary
Senior Operations and Quality Leader with 20+ years of experience in aviation, defense, and high-tempo logistics environments. Proven track record leading large-scale, cross-functional teams in quality assurance, process improvement, and operational execution across the full lifecycle of complex programs. Extensive experience interfacing with senior government stakeholders, delivering performance briefings, and ensuring compliance with regulatory and safety standards.
Expert in Quality Management Systems (QMS), continuous improvement, and prevention-based corrective actions, with a strong foundation in aviation maintenance, operational risk management, and large-scale program execution. Recognized for driving measurable performance gains, building high-performing teams, and aligning operational strategies with organizational and customer requirements. Active Secret Clearance eligible (previously held Top Secret).
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Operations Business Manager
Spectra Contract Flooring, a Diverzify Company
Jacksonville
03.2024 - Current
- Lead operations for a $25M+ commercial project portfolio, ensuring quality delivery, budget adherence, and customer satisfaction.
- Manage 19 employees and 50 subcontractors, enforcing performance standards and operational quality controls.
- Reduced operational costs by 17% through process improvements and resource optimization.
- Contributed to the regional operations council by driving process standardization and continuous improvement initiatives.
- Recipient of 2025 Operational Excellence Leadership Award.
Operations Manager III
Amazon.Inc
Jacksonville
05.2021 - 03.2024
- Directed end-to-end operations for a high-volume logistics facility managing ~$100M in daily freight throughput.
- Led site-level quality and performance programs, establishing metrics, standard work, and continuous improvement initiatives across regional operations.
- Implemented process redesign reducing package handling by 50%, increasing productivity by 23% and generating $1.2M+ in annual savings.
- Delivered data-driven performance analysis and briefings, enabling informed decision-making for regional leadership.
- Managed $3.7M in third-party contracts, ensuring compliance with operational and quality standards to support seamless operations.
- Championed defect reduction and standardized processes, aligning with performance and quality benchmarks to enhance operational effectiveness.
Air Operations Manager / P-8A Mission Commander /
US Navy
Jacksonville
04.2001 - 05.2021
Air Operations Planner / Office Manager
- Led operational planning and execution for aviation missions involving 7,000+ personnel, 8 naval vessels, and 80+ aircraft.
- Ensured compliance with military aviation standards, safety protocols, and operational risk management frameworks aligned with FAA-equivalent and DoD quality standards.
- Delivered 60+ executive-level briefings to senior government leadership, enhancing decision-making with performance updates, risk assessments, and operational recommendations.
- Coordinated cross-functional teams across operations, engineering, and logistics, ensuring mission readiness and quality execution.
- Developed and implemented policies, procedures, and process improvements supporting compliance and operational effectiveness.
- Led a 65-person avionics and maintenance division responsible for readiness and repair of mission-critical aircraft systems.
- Oversaw quality assurance, safety programs, and compliance inspections ensuring adherence to aviation maintenance and OSHA standards.
- Validated technical data and maintenance processes to ensure aircraft safety, quality, and mission readiness.
- Developed workforce training programs that enhanced technician proficiency and minimized operational errors.
- Directed high-risk flight operations, ensuring safety of personnel and protection of $13B+ in assets.
- Operated within highly regulated military aviation environments aligned with FAA-equivalent standards and DoD quality assurance frameworks, with exposure to inspection, compliance, and audit processes.
Education
Master of Science - Business Administration
Keller Graduate School of Management
Addison, IL03-2019
Bachelor of Science - Technical Management
DeVry University
Addison, IL10-2009
Skills
- Quality Management Systems (QMS) & Compliance
- Continuous Improvement & Corrective Action (Root Cause Analysis)
- Aviation Operations & Aircraft Maintenance Oversight
- Regulatory & Government Stakeholder Engagement (DoD, DCMA-aligned environments)
- Cross-Functional Team Leadership (Engineering, Ops, Finance, HR)
- Program & Project Management (Large-Scale, Multi-Site)
- Risk Management & Operational Safety Compliance
- Budgeting, Cost Control & Resource Allocation
- Executive Communication & Briefings
- Training, Coaching & Workforce Development
Languages
Spanish
Full Professional
Certification
- Commercial Pilot
Additional Qualifications
Advanced Microsoft Office (Excel, PowerPoint, Word)
- 15+ years of program/project management experience
- Extensive experience in performance metrics, Lean/process improvement, and stakeholder management
Timeline
Senior Operations Business Manager
Spectra Contract Flooring, a Diverzify Company
03.2024 - Current
Operations Manager III
Amazon.Inc
05.2021 - 03.2024
Air Operations Manager / P-8A Mission Commander /
US Navy
04.2001 - 05.2021
Master of Science - Business Administration
Keller Graduate School of Management
Bachelor of Science - Technical Management
DeVry University