Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Carlos Perera

5955 NW 105 th Ct apt 607,FL

Summary

Self motivated and cheerful international trade, customer service and hospitality professional with 8+ years of experience within this world that has been fascinating f since it has helped tp make people happier and has given a great satisfaction in life

Overview

9
9
years of professional experience
1
1
Certification

Work History

Host

Coopers Hawk Intermediate Holding LLC.
11.2023 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Front Desk and Operations Overnight Shift

First Services Residential
11.2023 - Current
  • Enhanced customer satisfaction by efficiently managing front desk operations and addressing guest concerns promptly.
  • Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
  • Trained new team members on company policies, procedures, and best practices to ensure consistent service quality.
  • Collaborated with housekeeping and maintenance staff to address room issues quickly, maintaining a high level of guest satisfaction.

Real Estate Sales Agent

Bevistam S.R.L.
01.2018 - 06.2023
  • Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
  • Educated clients on sales and buying processes and advised buyers on making decisions.
  • Communicated with clients to understand property needs and preferences.
  • Coordinated appointments to show marketed properties.

Store Manager

Grupo Arcam S.R.L
11.2016 - 11.2017
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.

Invoice Analyst

Translogistica De Venezuela
09.2015 - 09.2016
  • Processed invoices and payments in line with company policies and procedures.
  • Managed invoicing and payment processing operations.
  • Maintained accurate records of invoicing and payment activities in compliance with company and legal requirements.
  • Entered invoice data into company's invoicing system to enable proper tracking and record keeping.

Education

MBA - International Trade

Centro De Estudios De Las Americas Y El Caribe , Valencia, Venezuela
2015

Bachelor Degree - International Trade

Alejandro De Humboldt University , Valencia, Venezuela
2013

This career provides with the global finance and trade knowledge necessary to work international business.

Skills

  • Reservation coordination
  • Seating arrangements
  • Group reservations management
  • Guest Relations
  • Foreign language skills
  • Food Running

Certification

Store Management course

Languages

English
Professional Working
Greek
Professional Working
Spanish
Native or Bilingual

Timeline

Host - Coopers Hawk Intermediate Holding LLC.
11.2023 - Current
Front Desk and Operations Overnight Shift - First Services Residential
11.2023 - Current
Real Estate Sales Agent - Bevistam S.R.L.
01.2018 - 06.2023
Store Manager - Grupo Arcam S.R.L
11.2016 - 11.2017
Invoice Analyst - Translogistica De Venezuela
09.2015 - 09.2016
Centro De Estudios De Las Americas Y El Caribe - MBA, International Trade
Alejandro De Humboldt University - Bachelor Degree , International Trade

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Carlos Perera