Carlos Perez
Cape Coral,FL
Summary
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of history, architecture and culture.
Overview
18
18
years of professional experience
Work History
English speaking Tour Guide/Tour Leader
Cubanacan Travel Agency
08.2015 - Current
- Guided groups of up to 40 people on scheduled tours.
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
Director of the digital magazine ¨Tino¨
National Youth Club of Computing and Electronics
12.2013 - 07.2015
- Lead the team of journalists of ¨Tino¨ magazine
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Community manager of the institutional social media profiles
University of Arts, ISA
06.2011 - 12.2013
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Implemented analytics tools to track the digital community performance, identifying areas for improvement and adjusting strategies accordingly.
Director of the digital magazine ¨Acontecer Sindical¨
World Federation of Trade Unions, America´s Office
07.2007 - 06.2011
- Lead the team of journalists of the magazine ¨Acontecer Sindical¨
- Write articles for the magazine
- Newsletter editor
- Community manager of the institutional profiles on social media
- Public Relations specialist
- Computer network administrator.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Established departmental performance goals and provided feedback for underperforming areas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Director of the Department of Computer Science and technology
National Trade Unions School
09.2006 - 07.2007
- Head of the Department of Computer Science and technology
- Maintain the correct functioning of the LAN Network, operating systems
- Software and hardware repairs.
Education
Master of Arts - Communication Sciences
University of Havana
La Habana, Cuba03.2015
Bachelors in Social Communication -
University of Havana
La Habana, Cuba07.2010
Skills
- Multilingual: English (Advanced), French (Regular), Spanish (Native)
- Experience as a Journalist and Social Media Expert
- Advance computing knowledge
- Experience in sales and marketing as a Tour Guide
- Responsible, friendly and customer service oriented
- Team-work oriented and creative
- Advanced computing knowledge
- Fast touch-typing
Languageexpertise
excellent, excellent, excellent, good, good, good
References
Available Upon Request
Training
- Radio Netherland Training Centre, Hilversum, The Netherlands, 03/2015, 05/2015, International Training in ¨Multimedia Journalism¨
- National Sexual Educational Centre (CENESEX), La Habana, Cuba, 05/2014, 05/2014, Diploma on Social Media Training
- International Journalism Institute, José Marti, La Habana, Cuba, 02/2012, 03/2012, Diploma on ¨Web 2.0 and online journalism¨
Timeline
English speaking Tour Guide/Tour Leader
Cubanacan Travel Agency
08.2015 - Current
Director of the digital magazine ¨Tino¨
National Youth Club of Computing and Electronics
12.2013 - 07.2015
Community manager of the institutional social media profiles
University of Arts, ISA
06.2011 - 12.2013
Director of the digital magazine ¨Acontecer Sindical¨
World Federation of Trade Unions, America´s Office
07.2007 - 06.2011
Director of the Department of Computer Science and technology
National Trade Unions School
09.2006 - 07.2007
Master of Arts - Communication Sciences
University of Havana
Bachelors in Social Communication -
University of Havana
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