Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos Perez

Prospect Park,NJ

Summary

With a proven track record at Quickbox Fulfillment Center, I excel in logistics and team leadership, enhancing operational efficiency and fostering strong team collaboration. My expertise in quality control and problem-solving, coupled with a commitment to safety and compliance, drives significant improvements in supply chain processes. Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency. Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule, and personnel management.

Overview

17
17
years of professional experience

Work History

Team Leader

Quickbox Fullfillment Center
Wayne, NJ
05.2008 - Current
  • Created and enforced policies and procedures for entire logistics team.
  • Directed and supported compilation and analysis of technical source data necessary for product development.
  • Implemented inventory control measures to safeguard sensitive items and equipment.
  • Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
  • Coordinated with freight forwarders to expedite international shipments.
  • Directed team activities by establishing task priorities and providing guidance.
  • Verified inventory computations by comparing to physical counts of stock and investigating discrepancies.
  • Monitored regular maintenance and protection of project infrastructures and equipment.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Supported development of training materials and technical manuals for new team members.
  • Established strong relationships with carriers to ensure reliable service at competitive rates.
  • Identified and resolved shipping and packaging errors.
  • Checked items into computer system, printed labels and directed to storage locations.
  • Maintained records of damaged goods, backorders and applicable regulatory reporting.
  • Implemented quality control measures throughout the supply chain process in order to meet customer expectations.
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
  • Operated a variety of machinery and tools safely and efficiently.
  • Completed routine maintenance and repair.
  • Operated equipment and machinery according to safety guidelines.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Updated and maintained databases with current information.

Assistant Manager Loaner Department

mercedes benz of paramus
Paramus, NJ
09.2016 - 01.2019
  • Explained the terms of rental agreements to customers.
  • Processed customer reservations and payments.
  • Reported any suspicious activities or incidents observed on the premises.
  • Maintained records of vehicle availability, condition, maintenance and repair history.
  • Drafted contracts, explained terms to customers and acquired signatures.
  • Upsold additional services such as insurance coverage or fuel plans.
  • Verified driver's license information and inspected rental documents for accuracy.
  • Responded promptly to customer inquiries via phone or email.
  • Monitored fleet inventory to ensure sufficient supply of cars available for rent.
  • Adhered to company policies regarding cash handling procedures.
  • Trained new employees on operational procedures related to car rentals.
  • Delivered updated and accurate information in response to guest inquiries.
  • Collected payment by processing credit card transactions.
  • Ensured that all safety regulations were followed when handling vehicles.
  • Organized paperwork related to rentals, returns and repairs.
  • Greeted customers, answered their questions and provided information about car rental services.
  • Provided directions and assistance with loading luggage into cars.
  • Utilized computer software systems for tracking transactions and updating customer profiles.
  • Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
  • Coordinated shuttle services by communicating with drivers.
  • Employed sales techniques to boost sales and services.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Auto Parts Delivery Driver

AutoZone
Clifton , NJ
10.2014 - 01.2016
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Determined optimal routes based on GPS application information and knowledge of local routes.
  • Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
  • Unloaded and organized inventory received from manufacturers and distribution centers.
  • Earned highest driver ratings for number of stops made, customer satisfaction, vehicle cleanliness and documentation accuracy.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Conducted emergency vehicle repairs to restore safety and dependability.
  • Provided courteous service to customers by answering questions, locating parts, resolving complaints.
  • Delivered goods to customers in a timely manner while adhering to assigned routes and time schedules.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Filed vehicle logs, cargo records or billing statements according to company regulations.
  • Obtained customer signature on receipt for pickup or delivery.
  • Followed DOT regulations regarding transportation of hazardous materials.
  • Verified accuracy of all orders before leaving the warehouse.
  • Strengthened customer relationships with prompt and professional service.
  • Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
  • Kept accurate logs of all deliveries and trips.
  • Cleaned interior cab area upon returning from each trip; washed exterior of vehicle periodically as needed.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Loaded and unloaded merchandise from delivery truck.
  • Performed routine inspections of vehicle equipment such as tires, lights, brakes, gas and oil levels.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Communicated customer feedback to supervisor.
  • Utilized GPS navigation system to locate addresses quickly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Recognized by management for providing exceptional customer service.
  • Operated equipment and machinery according to safety guidelines.

Education

High School Diploma -

Meliton Carbajal
Lima Peru
12-1984

Some College (No Degree) - Mechanics

Lincoln Tech
Mahwah

Skills

  • Coaching
  • Complaint resolution
  • Mentoring
  • SMART goals
  • Call center operations
  • Goal setting
  • Team collaboration
  • Construction
  • Drywall hanging
  • Equipment operation
  • Demolition
  • Heavy lifting
  • Safety and compliance
  • Power tool operation
  • [Language] fluency
  • Vehicle inspection
  • Vehicle inspections
  • Clean driving record
  • Driving and transportation
  • Verbal and written communication
  • Driving in adverse conditions
  • Safety protocols
  • Navigational systems and GPS
  • Document scanning
  • Data entry techniques
  • Quality control procedures
  • Numeric data entry
  • Microsoft office expertise
  • Fast typing speed
  • Strong communication skills
  • Deadline oriented
  • Excel formulas
  • Word processing
  • Error detection
  • Touch typing
  • Data entry standards
  • Database updates
  • Skilled in [database]
  • Equipment monitoring
  • Operational control
  • Order reading
  • Computer numerical control
  • Machine maintenance
  • Teamwork and collaboration
  • Machining and production standards
  • Machine programming
  • Manual machining
  • Forklift and pallet jack operation
  • Process improvement
  • Assembly and production
  • Machinery operation
  • Logistics
  • Forklift operation
  • Shipping and labeling
  • Polishing work
  • Quality control
  • Basic math
  • Strong work ethic
  • Problem-solving
  • Equipment inspection
  • Equipment calibration

Languages

English
Elementary
Spanish
Elementary

Timeline

Assistant Manager Loaner Department

mercedes benz of paramus
09.2016 - 01.2019

Auto Parts Delivery Driver

AutoZone
10.2014 - 01.2016

Team Leader

Quickbox Fullfillment Center
05.2008 - Current

High School Diploma -

Meliton Carbajal

Some College (No Degree) - Mechanics

Lincoln Tech

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Carlos Perez