CARLOS PETROVITCH

• Employed effective problem-solving techniques, increasing client satisfaction ratings.
• Demonstrated products and features to customers, answered questions and overcame objections.
• Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
• Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
• Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
• Determined lowest possible cost, factoring in quality, and reliability and negotiated favorable contracts.
• Sourced vendors, built relationships, and negotiated prices.
• Purchased new products and oversaw inventory stocking and availability.
• Coordinated paperwork, updated spreadsheets, and maintained permanent records.
• Planned and implemented logistical strategies to meet targets.
• Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
• Used strong technical management, program management and cross-group collaboration skills to lead diverse functional teams.
• Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
• Strategic relationships with Leidos,XYZ,NextGen Procurement Group and ADS

Cybersecurity Risk Advisor Consultancy-02/2022 to 07/2023

• Monitored confidential company data and mitigated hacking through network systems updates.
• Recommend improvements in security systems and procedures.
• Built relationships and fostered effective communication with legal personnel to conduct practical investigations.

Business Development Staffing-09/2022 to 04/2023

• Evaluated situations and delivered targeted solutions using various tools and resources.
• Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
• Developed complete business plans and operational strategies for new and existing business.

• Conducted market research to discover new leads, opportunities and messaging.
• Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
• Investigated and integrated new strategies to expand business operations and grow customer base.
• Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
• Developed in-depth knowledge of each client's business through research and regular on-site meetings.
• Participated in monthly training on latest technology trends and products in industry.

• Provided safety reports and data analysis to building managers to inform security processes.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
• Served customers in friendly, efficient manner following outlined steps of service.

• Prepared pricing strategies for current customers to enhance sales and increase profitability.
• Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
• Drove development of overarching work plan across multiple proposal development workstreams.
• Worked creatively and analytically in problem-solving environment, internally and with clients.
• Performed telecommunication and networking business evaluations.
• Analyzed and interpreted complex data from multiple sources.
• Conducted market research to discover new leads, opportunities and messaging.
• Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
• Maintained thorough records of prospective client contacts and interactions in CRM.
• Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
• Managed projects from procurement to commission.
• Special Government Clients-Army, Navy, Coast Guard, FBI, DOJ, FEMA and State Agencies.
• Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
• Negotiated contracts with suppliers to obtain favorable terms and pricing.
• Oversaw processes for negotiating terms of agreements, drafting contracts and obtaining permits and licenses.
• Used strong technical management, program management and cross-group collaboration skills to lead diverse functional teams.
• Worked with suppliers to manage schedules, specifications and quality compliance.

• Boosted branch sales by developing and deepening customer loyalty through incentive programs.
• Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
• Collected information from banks, institutions and employers to assess applicant eligibility.
• Conducted UCC searches and created environmental reports as part of loan process.
• Reviewed and edited loan agreements to promote efficiency and accuracy.
• Evaluated debt ratio, loan-to-value ratios, credit scores property valuations and various other factors when making underwriting decisions.
• Analyzed credit, income, compliance, title documents and appraisals during underwriting process.
• Resign to work with Aluma Tower

• Managed inventory control, cash control and store opening and closing procedures.
• Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.

• Elevated account management by predicting potential competitive threats and outlining proactive solutions.
• Developed highly profitable pipeline based on multiple sales penetration techniques.
• Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.

• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings 125%.
• Identified new targets, developed new business opportunities and presented product lines to customers.
• Trained new employees on customer service, money handling and organizing strategies.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.

• Enhanced customer satisfaction by addressing inquiries and resolving issues promptly and professionally.
• Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
• Maintained high levels of customer retention through exceptional service and follow-up communication.
• Developed strong relationships with clients, fostering loyalty and repeat business for the company.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Increased sales revenue by consistently meeting and exceeding sales targets in the telecommunications industry.

• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
• Improved customer satisfaction by implementing innovative food and beverage menu options.
• Managed inventory effectively, reducing waste and optimizing stock levels.
• Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
• Increased overall revenue with strategic pricing adjustments and targeted marketing campaigns.
• Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.