Carlos Prudencio

Led and managed two departments: Press and Tiles/Ornaments.

• Provided fluent Spanish communication to Spanish-speaking associates, including translating dialogue and documents between Spanish and English.

• Developed and trained Lead Operators to effectively mentor and guide associates in producing high-quality products that meet exact specifications.

• Collaborated with technical and administrative teams to review operations and resolve production and processing challenges efficiently.

• Coordinated daily production, processing, and distribution activities to optimize workflow and maintain productivity.

• Conducted comprehensive quality checks on all products before shipping to ensure adherence to strict quality standards.

• Ensured customer satisfaction by maintaining high-quality standards, leading to increased customer retention and repeat business.

• Efficiently selected and fulfilled customer orders, ensuring accurate and timely delivery.

• Safely and securely packaged merchandise for shipment, adhering to company safety standards.

• Managed the loading and unloading of merchandise from delivery trucks, ensuring proper handling and inventory accuracy.

• Conducted thorough quality inspections on packaging to confirm products were undamaged and met quality standards before dispatching to customers.

• Recruited and trained kitchen staff in the proper use of equipment, food handling, and safety protocols.

• Oversaw the receipt and inspection of high-quality products from supply warehouses, ensuring standards were met.

• Monitored daily inventory levels to ensure the kitchen was stocked with necessary ingredients, successfully reducing food waste by 50%.

• Consistently prepared food items to meet exacting standards, ensuring compliance with food safety regulations and delivering customer satisfaction.

• Developed and managed kitchen employee schedules, and accurately recorded daily restaurant earnings in Excel spreadsheets.

• Maintained high standards for plate presentation and quality, making necessary adjustments to meet service expectations.