Carlos Ramirez
Van Nuys,CA
Summary
Hard working Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
California Back And Pain Specialits
10.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Entered and updated sensitive customer information during check-ins and room changes.
- Trained new team members on company procedures, customer service and issue resolution.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Translated for the Doctors when they had consultations for the patients specifically Spanish speaking patients.
Groundman
Natural Valley Tree Service, Van Nuys
05.2020 - 01.2021
- I would be one of the people who would have to guide people around the area where a tree was being trimmed so that they wouldn’t get hit by branches that could potentially be falling
- My job would also include street cleaning so cleaning after the tree was trimmed I would pick up any branches or logs left over and take them so they could be shredded.
Volunteer
Los Angeles East Valley Animal Shelter
11.2019 - 01.2020
- As a volunteer at this pet shelter my task was to help keep the animal areas clean for example their cages
- I would give the animals food and guide visitors around the area so they could see what type of animal they could be interested in adopting.
Volunteer
Delano Recreation Center
06.2017 - 06.2018
- A couple specific festival days
- My role at this park was to help set up festival events for example Halloween parties and such
- During the festival I would be one of the people who would watch over the mini games that the park had and hand out candy to kids
- Once the festival was over I would be one of the ones to help clean and close the park.
Education
Associates degree - Kinesiology
Los Angeles Valley College
Bachelor of Science - Kinesiology
California State University Northridge
Northridge, CA06.2025
Skills
- Front Desk Operations
- Answer Telephone Calls
- Customer Assistance
- Scheduling
- Verbal and Written Communication
- Computer Proficiency
- Greeting and Seating Clients
- Translating
Additional Information
- AWARDS , Full Time Dean’s Honor List - I was on this academic list because I had a GPA of a 3.5 or higher in 2020 at my current college. Crimson Club Award - I was given this award for having outstanding grades throughout all of my highschool years
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
California Back And Pain Specialits
10.2021 - Current
Groundman
Natural Valley Tree Service, Van Nuys
05.2020 - 01.2021
Volunteer
Los Angeles East Valley Animal Shelter
11.2019 - 01.2020
Volunteer
Delano Recreation Center
06.2017 - 06.2018
Associates degree - Kinesiology
Los Angeles Valley College
Bachelor of Science - Kinesiology
California State University Northridge
Similar Profiles
Rebekah YatesRebekah Yates
Chiropractic Assistant at Back Pain ChiropracticChiropractic Assistant at Back Pain Chiropractic
Diane ColonDiane Colon
MEDICAL RECEPTIONIST at Back Pain Relief CenterMEDICAL RECEPTIONIST at Back Pain Relief Center
Mexica JonesMexica Jones
Certified Laser Technician at Back and Joint Pain InstituteCertified Laser Technician at Back and Joint Pain Institute
Griselda PachecoGriselda Pacheco
FAMILY CHILD CARE COORDINATOR at Child Development Consortium of Los AngelesFAMILY CHILD CARE COORDINATOR at Child Development Consortium of Los Angeles
Oscar FloresOscar Flores
Program Worker at LA's BestProgram Worker at LA's Best