Carlos Ramirez
Flushing,NY
Summary
Focused and reliable Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Barbalu Restaurant
01.2022 - 07.2022
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Informed customers about daily and seasonal specials.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Restaurant Team Member
Le Pain Quotidian
12.2021 - 02.2022
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Restaurant Server
Restaurante La Maria
05.2020 - 12.2020
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Advertising - Social Sciences
Universidad Pontificia Bolivariana
Medellin (Colombia)06.2011
Skills
- Brand Loyalty
- Adaptable and Flexible
- High-Volume Environments
- Cleanliness Standards
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
Barbalu Restaurant
01.2022 - 07.2022
Restaurant Team Member
Le Pain Quotidian
12.2021 - 02.2022
Restaurant Server
Restaurante La Maria
05.2020 - 12.2020
Advertising - Social Sciences
Universidad Pontificia Bolivariana
Similar Profiles
Helen De MeioHelen De Meio
Waiter at Avalon Restaurant and Bowery RestaurantWaiter at Avalon Restaurant and Bowery Restaurant
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Francisco CuevasFrancisco Cuevas
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone
Brenda DutanBrenda Dutan
Practice Transformation Facilitator at Cinq Care NYPractice Transformation Facilitator at Cinq Care NY
Dwayne JohnsonDwayne Johnson
Props Master at Ms. Ruby MoshlakProps Master at Ms. Ruby Moshlak