Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos Ramirez

Jack,FL

Summary

Dynamic Leasing Professional with a proven track record at Cushman & Wakefield / South Oxford Management, adept at enhancing resident retention through exceptional customer service and effective conflict resolution. Skilled in property management and application processing, I excel in building strong tenant relationships while ensuring compliance with fair housing regulations. Committed to operational efficiency and tenant satisfaction.

Developed strong customer service and communication skills in high-paced property management environment. Adept at managing multiple priorities and resolving issues efficiently. Seeking to transition into new field where these transferable skills can contribute effectively.

Energetic and personable individual with talent for building strong relationships and providing exceptional customer service. Familiar with property management principles and possesses strong organizational and communication skills. Dedicated to creating positive experiences for clients and contributing to success of leasing team.

Leasing professional dedicated to providing excellent tenant services and maintaining property standards. Known for enhancing tenant satisfaction and streamlining lease processes. Reliable team collaborator with keen focus on achieving results and adapting to changing needs. Demonstrates proficiency in lease management and tenant relations, coupled with professional demeanor.

Leasing professional with strong background in property management and tenant relations. Skilled in lease negotiations, market analysis, and customer service. Known for fostering team collaboration and adaptability in dynamic environments, ensuring reliable and results-driven performance.

Experienced with lease agreements, tenant relations, and property management. Utilizes strong communication skills and attention to detail to ensure tenant satisfaction and compliance with lease terms. Track record of maintaining positive tenant relationships and efficiently managing leasing processes.


Overview

3
3
years of professional experience

Work History

Leasing Professional

South Oxford Management
10.2023 - Current
  • Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
  • Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
  • Developed marketing materials to highlight property features and attract potential renters.
  • Kept meticulous records of correspondence between management and tenants.
  • Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Improved resident retention rates by consistently providing exceptional customer service experiences at every interaction point.
  • Distributed and followed up on tenant renewal notices.
  • Greeted clients, showed apartments, and prepared leases.
  • Collected rent and tracked resident payments and information in computer system.

Sales Consultant

Globomark
07.2023 - 09.2023
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Leasing Professional

Cushman & Wakefield
09.2022 - 06.2023
  • Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
  • Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
  • Developed marketing materials to highlight property features and attract potential renters.
  • Kept meticulous records of correspondence between management and tenants.
  • Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
  • Contributed ideas during team meetings that led to innovative solutions for improving overall operational efficiency.

Education

GED -

Universidad Nacional Autonoma De Honduras
San Pedro Sula, Honduras C.A.
11-2019

Skills

  • Fair housing policies
  • Telephone and email etiquette
  • Fair housing regulations
  • Goal-oriented mindset
  • Property management
  • Application processing
  • Lease oversight
  • Team building

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Leasing Professional

South Oxford Management
10.2023 - Current

Sales Consultant

Globomark
07.2023 - 09.2023

Leasing Professional

Cushman & Wakefield
09.2022 - 06.2023

GED -

Universidad Nacional Autonoma De Honduras
Carlos Ramirez