Dynamic delivery driver with a proven track record at Thompson And Harvey Transportation, recognized for enhancing customer satisfaction through timely deliveries and exceptional service. Skilled in route optimization and maintaining a positive attitude, I excel in teamwork and collaboration, ensuring efficient operations while upholding high standards of professionalism.
Overview
11
11
years of professional experience
Work History
Delivery Driver
Thompson And Harvey Transportation
08.2022 - 07.2024
.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Expedited deliveries to meet customer deadlines and requirements.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
Delivery Driver
FDS CO
05.2021 - 10.2021
Loading and unloading truck, then delivered to retail and commercial locations
Delivery Driver
KAG West
10.2018 - 04.2020
Loading and unloading truck, then delivered to retail and commercial locations
Delivery Driver
Renn Trans
04.2018 - 10.2018
Loading and unloading of truck, and delivered to retail and commercial locations
Warehouse and Delivery Driver
Wilbur Ellis Co
09.2013 - 04.2018
Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
Strengthened company reputation through polite and friendly interactions with customers during deliveries.
Contributed to environmental sustainability by following eco-friendly driving practices.
Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
Improved delivery accuracy by diligently checking orders before departure.
Enhanced customer trust by providing courteous and professional service during deliveries.
Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
Supported positive customer experience by resolving delivery issues promptly and effectively.
Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
Loaded and unloaded various delivery vehicles with correct order and balancing.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Fostered positive working relationships with regular customers.