Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan Ramirez

Greenfield,CA

Summary

Dynamic delivery driver with a proven track record at Thompson And Harvey Transportation, recognized for enhancing customer satisfaction through timely deliveries and exceptional service. Skilled in route optimization and maintaining a positive attitude, I excel in teamwork and collaboration, ensuring efficient operations while upholding high standards of professionalism.

Overview

11
11
years of professional experience

Work History

Delivery Driver

Thompson And Harvey Transportation
08.2022 - 07.2024
  • .
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.

Delivery Driver

FDS CO
05.2021 - 10.2021

Loading and unloading truck, then delivered to retail and commercial locations

Delivery Driver

KAG West
10.2018 - 04.2020

Loading and unloading truck, then delivered to retail and commercial locations

Delivery Driver

Renn Trans
04.2018 - 10.2018

Loading and unloading of truck, and delivered to retail and commercial locations

Warehouse and Delivery Driver

Wilbur Ellis Co
09.2013 - 04.2018
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Contributed to environmental sustainability by following eco-friendly driving practices.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Fostered positive working relationships with regular customers.

Education

Diploma - Gender Studies

Gonzales High
Gonzales, CA

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Languages

Spanish
Professional Working

Timeline

Delivery Driver

Thompson And Harvey Transportation
08.2022 - 07.2024

Delivery Driver

FDS CO
05.2021 - 10.2021

Delivery Driver

KAG West
10.2018 - 04.2020

Delivery Driver

Renn Trans
04.2018 - 10.2018

Warehouse and Delivery Driver

Wilbur Ellis Co
09.2013 - 04.2018

Diploma - Gender Studies

Gonzales High