Carlos Ramirez Diaz
San Jose,CA
Summary
Dynamic Route Sales Representative with a proven track record at Alsco Linen Company, excelling in customer retention and problem-solving. Leveraged excellent communication skills to boost sales through upselling and cross-selling, enhancing customer loyalty. Demonstrated reliability and attention to detail in managing inventory and optimizing delivery routes.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Route Sales Representative / Storekeeper
Alsco Linen Company
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Collaborated with customers to identify needs and provided catered solutions
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Displayed products properly at customer sites and according to company specifications and policies.
- Immediately addressed problems with customers to promote speedy resolution.
- Developed and implemented promotional strategies to boost sales and customer loyalty.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Trained new Route Sales Representatives, sharing best practices for success in the role.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
- Utilized route optimization software to plan and manage delivery routes.
- Completed daily pre- and post-trip vehicle inspections.
- Operated delivery vehicles safely and efficiently.
- Stocked shelves and loaded orders to prepare deliveries.
- Assisted with sorting and organizing stockroom items.
- Received product shipments and organized in stockroom storage area.
- Ordered goods from various vendors to maintain store merchandise levels.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Filled orders by gathering merchandise specified in requisitions.
Wait Staff Member
Atria Senior Living
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
Sun Custodian/Sub Delivery Driver/ Stoorekeeper
Oak Grove School District
03.2025 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
Education
GED - Gender Studies
Silicon Valley Adult Education
San Jose, CA01.2019
Skills
- Customer retention
- Stock rotation
- Sales goals
- Leads prospecting
- Team support
- Safe driving
- Truck loading
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Certification
I have a fork lift certificate and a CPR card.
Languages
Spanish
Native or Bilingual
Timeline
Sun Custodian/Sub Delivery Driver/ Stoorekeeper
Oak Grove School District
03.2025 - Current
Route Sales Representative / Storekeeper
Alsco Linen Company
Wait Staff Member
Atria Senior Living
GED - Gender Studies
Silicon Valley Adult Education
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