CARLOS RAMOS
MIAMI,FL
Summary
Capable IT Specialist with experience in front-end development, helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone or within a team to successfully investigate and troubleshoot problems.
Overview
7
7
years of professional experience
5
5
Certificate
Work History
It Specialist
Freelance Life Cycle Services
Miami, FL
06.2020 - Current
- Deliver expert technical assistance to homeowners in establishing and optimizing their network infrastructures
- Facilitate seamless installation and configuration of routers, modems, and essential networking equipment
- Diagnose and rectify connectivity challenges, targeting issues like lagging internet and inconsistent connections
- Architect and enforce robust security protocols to fortify home networks against breaches, malware, and external threats
- Mentor homeowners in adopting industry-leading practices for a fortified, dependable network environment
- Systematically evaluate network health, pinpointing vulnerabilities, and suggesting strategic enhancements
- Guide the flawless integration of smart home gadgets into existing networks, prioritizing security and interoperability
- Advise on strategic equipment positioning and settings adjustments to maximize network efficiency
- Extend specialized support for prevalent home software, including browsers, communication tools, and conferencing platforms
- Stay attuned to cutting-edge home networking trends, proactively advising on tech enhancements to bolster performance and security.
Maintenance Technician - HVAC
Cushman & Wakefield
Miami
01.2017 - 01.2020
- Conduct routine inspections and maintenance of equipment, machinery, and facilities
- Diagnose and troubleshoot mechanical, electrical, and plumbing issues
- Perform repairs and replacements of faulty parts and components
- Respond to maintenance requests and resolve issues in a timely manner
- Keep accurate records of maintenance activities, including work orders and repairs
- Perform preventive maintenance tasks to ensure the longevity and efficiency of equipment
- Monitor and maintain the cleanliness and safety of work areas and facilities
- Collaborate with other team members and supervisors to coordinate maintenance tasks
- Source and order necessary supplies and materials for maintenance and repairs
- Stay updated on industry best practices and technological advancements in maintenance
- Comply with safety regulations and ensure adherence to company policies.
Education
Bachelors in Cybersecurity -
Miami Dade College
04.2023
Skills
- Operating Systems
- Windows
- MacOS
- Linux
- Networking
- Router
- Modem
- Switch
- Extenders
- DHCP
- WAP
- Ethernet
- WI-Fi
- Smart Home Devices
- Media Streaming
- Netstat
- VPN's
- Guest Networks
- Security Technologies
- Firewalls
- Windows Defender
- Snort
- Comodo
- SIEMS
- Palo Alto
- Splunk
- IBM Radar
- McAfee
- Cisco
- Cloud Technologies: AWS
- Web Development
- Information Security
- Troubleshooting
- Content Management Systems
- Software Development
- Machine Learning
CyberBit Simulations – Miami Dade College - www.cyberbit.com
CIS 4891 Cybersecurity Capstone
Professor Michael Meyer
Cryptologic Warfare Officer
US Navy · Full-time
Apr 2014 - Present
The Cyberbit platform provides security leaders with a single destination for managing all SOC readiness and skill development activities. Organizations use Cyberbit to benchmark and quantify their information security teams, plan and run skill development programs, screen candidates and train new hires.
Certification
- ICS2 Certified in Cybersecurity
- AWS Cloud Practitioner Certification
- AWS Cloud Foundations Certification
- IBM Data Science certification
- EPA Refrigerant Universal 608
Languages
Spanish
Native/ Bilingual
Timeline
It Specialist
Freelance Life Cycle Services
06.2020 - Current
Maintenance Technician - HVAC
Cushman & Wakefield
01.2017 - 01.2020
Bachelors in Cybersecurity -
Miami Dade College
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