Irium Soluciones Y Sistemas
- Installed and configured software and hardware.
- Responded to queries on phone, via email or through IT ticketing system.
- Maintained current software licenses and patched applications to stay up-to-date with latest features.
- Installed and configured operating systems and applications.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Installed, configured and maintained computer systems and network connections.
- Diagnosed and troubleshot hardware, software and network issues.
- Created user accounts and assigned permissions.
- Configured hardware, devices, and software to set up work stations for employees.