Carlos Resto
Bayonne,NJ
Summary
Seasoned Operations Manager and talented leader with Number years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
12
12
years of professional experience
Work History
General Manger of Operations
Applegreen Usa
09.2023 - 08.2024
- I was managing a Panda Express and I was also certified to run Chick-fil-a. Applegreen manage food, beverage and retail at all the service plaza at the New Jersey turnpike. At Panda I did schedule, food orders, inventory. Run daily shifts making sure all Panda procedures and standards are followed and Applegreen Policies too. Managers at the Plaza we have to support the other concepts (Chick-fil-a, Shake Shack, Starbucks, Subway and Retail) We also make sure every traveler was taking care and was serve in a clean and safe environment.
General Manager
Hazabell (Taco Bell)
01.2021 - 09.2023
- Manage one unit (Taco Bell) with sales volume of 3.5 million a year. Manage a crew of 25+ associates.
- Control food and labor cost, And other expenses. Make sure all employees are following all proper guidelines. Oversea daily operations
- Keep track of daily sales.
- Place orders to vendors. Make weekly schedule. Daily communication with team about sales goals.
- Daily Team feedback and coaching. Support other stores in the market.
Multi-Unit General Manager
Areas USA
02.2013 - 01.2021
- Multi Unit Manger at a Service Plaza the 3 Units are Wendys,Kfc and Dunkin Donuts with sales volume of 4.3 million a year
- Manage and Supervise 55+ employees including 3 Restaurant Managers, 11 Shift Supervisors, 1 Office Admin and 40 Associates
- Make sure all employees are following all proper guidelines
- Oversea daily operations
- Keep track of daily sales
- Place orders to vendors
- Weekly Managers Schedules
- Control food and labor cost
- Daily communication with team about sales goals
- Daily Team feedback and coaching
- Monthly Meetings to discuss and analize the P&L for wins and opportunity
- Arrange weekly meetings with Managers and Associates
- Train Managers and Associates
- Support other service plazas
Education
G.E.D. - High School Studies
Jamaica Learning Center
Queens, NY03.1994
Skills
- Customer Service General Manager Experience P&L Inventory Ordering
Languages
Spanish
Native or Bilingual
Timeline
General Manger of Operations
Applegreen Usa
09.2023 - 08.2024
General Manager
Hazabell (Taco Bell)
01.2021 - 09.2023
Multi-Unit General Manager
Areas USA
02.2013 - 01.2021
G.E.D. - High School Studies
Jamaica Learning Center
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