Carlos Reyes
Port St Lucie,FL
Overview
14
14
years of professional experience
Work History
Designer
Floor & Decor
02.2021 - 10.2024
- Managed multiple design projects simultaneously, providing customer with the best advice for their projects.
- Developed innovative design concepts to bring to life the customer vision.
- Provide excellent customer service looking for product and placing orders.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Service Plumber
On The Go Home Services
01.2020 - 02.2021
- Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
- Educated customers on preventative maintenance measures to reduce future plumbing issues.
- Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
- Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
- Installed valves, hangers, flanges inside piping systems, Toilets, Water Heaters, Garbage Disposers, Kitchen sinks, Facets, Shower Valves, Vanities, Copper and pvc pipping.
Kitchen and Bath Designer
Lowes Home Improvment
08.2014 - 10.2020
- Enhanced customer satisfaction by providing personalized kitchen and bath design solutions.
- Optimized use of space in kitchen and bath designs by incorporating creative storage solutions.
- Collaborated with clients to select the perfect materials, finishes, and fixtures for their dream spaces.
- Delivered functional yet aesthetically pleasing designs by balancing client preferences with practical considerations such as budget constraints or architectural limitations.
- Developed detailed project plans for successful kitchen and bath installations, resulting in timely completion and minimal disruptions.
- Utilized 3D rendering 2020 software to create realistic visualizations of proposed designs, aiding in client decision-making processes.
Pro Services Specialist
Home Depot
11.2010 - 06.2014
- Provided expert consultation to clients on various aspects of their business operations, offering tailored solutions based on their specific needs and goals.
- Provide excellent customer service to our Pro Customer and built relationships.
- Coordinate delivery of Materials to the customer.
- Coordinate and execute delivery for export customers.
Education
Associate of Arts - Culinary Arts And International Cuisine. Business
Business And Culinary Institute of San Juan
San Juan, PRSkills
- Teamwork skills
- Layout design
- Computer literate
- Project management
- Client satisfaction
- Presentation design
- Tech-Savvy
- Multi-tasking
- Color selection and pairing
- Customer service
- Excellent communication
- Plumbing System Familiarity
- Sales expertise
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Designer
Floor & Decor
02.2021 - 10.2024
Service Plumber
On The Go Home Services
01.2020 - 02.2021
Kitchen and Bath Designer
Lowes Home Improvment
08.2014 - 10.2020
Pro Services Specialist
Home Depot
11.2010 - 06.2014
Associate of Arts - Culinary Arts And International Cuisine. Business
Business And Culinary Institute of San Juan
Similar Profiles
Vito PaolantonioVito Paolantonio
Inventory Control Specialist at Floor & DecorInventory Control Specialist at Floor & Decor
Stephen Breen Jr.Stephen Breen Jr.
Assistant Department Manager at Floor & DecorAssistant Department Manager at Floor & Decor
Tyler BullionTyler Bullion
Warehouse Assistant Supervisor at Floor & DecorWarehouse Assistant Supervisor at Floor & Decor
Pedro BalliachePedro Balliache
Sales Associate at Floor & DecorSales Associate at Floor & Decor
Shawn HarmonShawn Harmon
Parts Consultant at Bev Smith KiaParts Consultant at Bev Smith Kia