Summary
Overview
Work History
Education
Skills
Timeline
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CARLOS REYES JR

Chicago,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Warehouse Supervisor

Summit Cold Storage Inc.
10.2020 - Current
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Supervised warehouse operations by managing employees during shifts.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Handled day-to-day shipping and receiving

Customer Service Representative

Summit Cold Storage Inc.
10.2012 - Current
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Updated account information to maintain customer records.

Education

High School Diploma -

Chicago High School For Agricultural Sciences
Chicago, IL
06.2009

Skills

  • Work Scheduling
  • Customer care
  • Staff Supervision
  • Forklift Operation
  • Task Delegation
  • Shipping and receiving operations
  • Heavy Lifting
  • Loading and unloading
  • MS Office

Timeline

Warehouse Supervisor

Summit Cold Storage Inc.
10.2020 - Current

Customer Service Representative

Summit Cold Storage Inc.
10.2012 - Current

High School Diploma -

Chicago High School For Agricultural Sciences

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CARLOS REYES JR