Carlos Risco Parra
Flight Attendant
918 N E Street Lake Worth,FL
Summary
Experienced with over 10 years of experience in hospitality, food services and tourism. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding, Motivated to learn, grow and excel in Customers Services. Passionate job seeker with strong organizational skills eager to secure entry-level flight attendant position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
5
5
years of post-secondary education
4
4
Certificates
3
3
Languages
Work History
Certified Medical Assistant
Essential Care
Loxahatchee Groves, FL
08.2018 - Current
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collected pertinent data and calculations to aid physician in interpreting results.
Manager
IHOP
Greenacres City, FL
02.2017 - 08.2018
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Approved regular payroll submissions for employees.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
Restaurant Waiter
Quattro
Montreal, Quebec
10.2011 - 05.2016
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
Bartender
Hotel Covarrubias
Puerto Padre, Cuba
06.2004 - 09.2009
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Consulted with managers to organize special events and promotions.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Kept bar presentable and well-stocked to meet customer needs.
Education
GED -
Ramiro Guerra Guerra
Cuba 06.2002 - 07.2004
Associate of Science - Health And Wellness
Southeastern College
West Palm Beach, FL 10.2016 - 07.2017
Associate of Arts -
Palm Beach State College
Lake Worth, FL 06.2019 - Current
Skills
Customer Service Representative
undefinedCertification
CMA - Certified Medical Assistant
Timeline
BLS/ Basic Life Suport
07-2021
CMA - Certified Medical Assistant
02-2020
Associate of Arts -
Palm Beach State College
06.2019 - Current
Certified Medical Assistant
Essential Care
08.2018 - Current
CM - Certified Manager Certification
02-2018
Manager
IHOP
02.2017 - 08.2018
Associate of Science - Health And Wellness
Southeastern College
10.2016 - 07.2017
EDM Master School of Bartending
06-2014
Restaurant Waiter
Quattro
10.2011 - 05.2016
Bartender
Hotel Covarrubias
06.2004 - 09.2009
GED -
Ramiro Guerra Guerra
06.2002 - 07.2004
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