Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

Carlos Robinson

White Plains,MD

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service. Competent Logistics Manager offering wealth of experience in maintaining proper product rotations and ensuring compliance with government regulations. Background in business management with additional training in distribution and team building. Works well within union or nonunion environments. Resourceful Logistics Manager achieved customer fulfillment goals through effective management of cost and logistics determinants. Implemented plan to maximize company revenues with minimal additional resource investment. Worked closely with internal partners, and adopted new functional technology to meet preset goals and objectives. Resourceful Logistic Manager achieved customer fulfillment goals through effective management of cost and logistics determinants. Implemented plan to maximize company revenues with minimal additional resource investment. Worked closely with internal partners, and adopted new functional technology to meet preset goals and objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Logistic Manager

IKEA
College Park, MD
03.2022 - Current
  • Ensures efficiency of operating procedures
  • Organized deliveries and outbound order fulfillment processes
  • Assisted in coordinating effective and efficient goods flow and health and safety in goods
  • Collaborated with Customer Relations, External Service Providers, Transport Service Providers, and store Commercial Team to secure quality goods for consumers.
  • Coordinated dispatching of 10 drivers to accomplish daily delivery requirements
  • Monitored logistics performance and identified improvement opportunities
  • Led third-party vendors in achieving delivery time and cost targets
  • Managed logistics budgets and forecasting to achieve cost-effective operations
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time
  • Led improvement initiatives to advance operational efficiencies and increase revenue
  • Developed and maintained knowledgeable and productive team of employees
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures

Facility Team Leader

IKEA
College Park, MD
09.2017 - 03.2022
  • Ensure appropriate resources are available to manage all Facility Management tasks
  • Developed and implemented best practices to secure evolving technology and business needs
  • Collaborated with Procurement to improve efficiencies/costs/equipment through coordinated supplier contract renewals and contract negotiations.
  • Managed efficient teams of up to 10 employees
  • Set up and broke down meeting rooms for events
  • Reported building issues to building management to reduce safety concerns
  • Secured records and storage to comply with filing and indexing procedures
  • Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues
  • Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity
  • Scheduled and oversaw maintenance, repair and installation activities
  • Monitored product quality and communicated necessary improvements to site superintendent
  • Supervised team of installers and mechanics to complete work on time and to company standards
  • Reviewed and studied blueprints to double-check installation and implementation project requirements

Safety and Security

IKEA
College Park, MD
07.2016 - 09.2017
  • Facilitated safety and security protocols within our store and reported any issues to building management to reduce concerns
  • Completed safety, security, and compliance audits as required
  • Trained new employees and maintained accurate records
  • Ensured local building regulations were met
  • Maintained critical security equipment/reported discrepancies.
  • Achieved 15% security increase by implementing customer and associate safety protocols

Education

CompTIA Network+

Montgomery College
Germantown, United States
07.2024

CompTia Security+

Montgomery College
Germantown, United States
07.2024

General Studies

Montgomery College
Rockville, MD
05.2000

High School Diploma -

Suitland High School
District Heights, MD
01.1998

Skills

  • Self-Motivated
  • Flexible and Adaptable
  • Organization and Time Management
  • Problem-Solving
  • Attention to Detail
  • Decision-Making
  • Active Listening
  • Team Management
  • Transportation management systems
  • Route Optimization
  • Shipping Documentation
  • Carrier Negotiations
  • Verbal Communication
  • Relationship Building
  • Networking

Certification

  • DOT Certification - CleanLITES (lights) and Clean Harbors (waste)
  • Microsoft 365 Power BI
  • Pacific Safety Training (forklift)
  • Fall protection (By Gravitec)

Accomplishments

  • Increased company's baseline Net Operations Profits by $230k
  • Decreased the amount of workplace injuries for employees and customers
  • Received the Brad Anderson Award as Top Merchandising Team
  • Reducing cost by 25%
  • Increase profit by 9%
  • Supervised team of 8 Managers and 94 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved reducing shrink by completing cycle counts with accuracy and efficiency.

Timeline

Logistic Manager

IKEA
03.2022 - Current

Facility Team Leader

IKEA
09.2017 - 03.2022

Safety and Security

IKEA
07.2016 - 09.2017

CompTIA Network+

Montgomery College

CompTia Security+

Montgomery College

General Studies

Montgomery College

High School Diploma -

Suitland High School
Carlos Robinson