CARLOS RODRIGUEZ
Student Nurse, Nurse Technician - Patient Care Technician
Orlando,FL
Summary
OBJECTIVE: Proactive individual focused on delivering high-quality patient-centered care while trying to expand my experience and knowledge to pursue my future end-goal career.
Overview
1
1
Language
1
1
Certification
8
8
years of post-secondary education
8
8
years of professional experience
Work History
Nurse Technician - Patient Care Technician
Advent Health Orlando
Orlando, FL
09.2020 - Current
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted patients with mobility by providing physical support and pushing wheelchairs.
- Provided personal hygiene assistance, giving baths and performing dress changes for patients.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted in providing patients with nutritional needs by transporting food trays and aiding with feeding.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Prepared and maintained records of patient progress and services performed to report changes in patient condition.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Supported patient admissions, discharges and transfers to promote team efficiency.
- Maintained stringent hygiene standards of unit with disinfection and consistent restock of all equipment.
Sales Associate
Target
Philadelphia, PA
10.2016 - 03.2019
- Improved guest shopping experience by utilizing product knowledge to provide personalized recommendations that lead to increased sales revenue.
- Utilized unique selling tactics to demonstrate the benefit of purchasing the store credit card to meet target sales, goals and improve guest loyalty.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Returning shopping carts to store for guest use.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Collaborated with guests to maintain relationships and provide customers with thorough support and guidance.
- Tracked stock using company inventory management software.
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Cashier
Target
Philadelphia, PA
10.2016 - 03.2019
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Assisted customers by answering questions and fulfilling requests.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Developed and actualized customer service initiatives to decrease wait times while providing information about products and services, taking orders, making returns and responding to guest complaints.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked closely with team members to solve problems and handle customer concerns.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Increased sales by offering advice on purchases and promoting additional products.
- Reviewed weekly sales circulars and monitored price changes.
- Answered questions about store policies and concerns to support positive customer experiences.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Assisted customers with special services, account updates and promotional options.
- Checked prices for customers and processed items sold by scanning barcodes.
- Reviewed and resolved differences between accounting information and cash drawer.
Student Employee Assistant
AdventHealth University
Orlando, FL
11.2019 - 05.2020
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and prospects selected.
- Assisted office guests with finding correct personnel and rooms for appointments and inquiries.
- Ran errands for office staff, including dropping off packages and picking up supplies.
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Answered phones, called prospects and handled initial email contacts for applicants to all offered programs.
- Opened and properly distributed incoming mail such as transcripts, SAT, ACT scores to promote quicker response to client inquiries.
- Scheduling interviews, appointments and/or campus tours for the Enrollment Counselors.
- Maintaining the office’s appearance and ensuring it remains in good working order.
Teacher’s Assistant
Northeast High School
Philadelphia, PA
09.2014 - 07.2016
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Recorded grades for coursework and tests in online reporting system.
- Assessed student assignments to check quality and completeness before submission for grading.
- Organized Sophomore Latinos Unidos Club dance.
- Handed out classroom materials, like pencils and paper.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
Nursing Science
AdventHealth University
Orlando, FL 09.2018 - Current
Prenursing Studies
Community College of Philadelphia
Philadelphia, PA 09.2016 - 07.2018
High School Diploma -
Northeast High School
Philadelphia, PA 09.2012 - 06.2016
Skills
Proficient in Microsoft word
Exceptional customer service
Problem-solving skills
Excellent people skills
Relationship building
Professional demeanor
Social perceptiveness
Multi-tasking strength
Interpersonal Communication
Excellent work ethic
Compassion
First Aid/CPR
Dressing assistance
Patient care
Recording vital signs
Fast learner
Certification
Certified Basic Life Support, American Heart Association - [Sep. 2019 - Sep. 2021]
Timeline
Nurse Technician - Patient Care Technician
Advent Health Orlando
09.2020 - Current
Student Employee Assistant
AdventHealth University
11.2019 - 05.2020
Nursing Science
AdventHealth University
09.2018 - Current
Cashier
Target
10.2016 - 03.2019
Sales Associate
Target
10.2016 - 03.2019
Prenursing Studies
Community College of Philadelphia
09.2016 - 07.2018
Teacher’s Assistant
Northeast High School
09.2014 - 07.2016
High School Diploma -
Northeast High School
09.2012 - 06.2016