Hi, I’m
Carlos Rodriguez
Athens,GA
Summary
Driven Systems Administrator with 1 year of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication, and collaboration.
Overview
1
year of professional experience
Work History
Rad Source Technology
System Administrator
09.2022 - Current
Job overview
- Worked with users to determine areas of technology in need of improved usability.
- Installed important security and functionality patches to maintain optimal protection against intrusion and system reliability.
- Served as subject matter expert on proposed technology purchases.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Provisioned new software and hardware for use, following established security policies.
- Managed onboarding and offboarding of employees.
- Performed remote services troubleshooting with clients.
- Installed Software and configured it for users.
- Performed Projects for new buildings setting up Smart TVs, security cameras, speakers, Projectors, and Moving Users.
Education
American Public University SystemCharles Town, WV
Bachelor of Cybersecurity from Information Technology
10.2027
University Overview
- Dean's List [Spring semester 2023}
- 3.8 GPA
Skills
- LAN and WAN Control
- Technical Specifications
- Identify Needs
- Workstation Maintenance
- Specification Understanding
- Technical Writing
- Hardware Expertise
- Technical Support
- Server Event Logging
- VoIP Systems
- Testing and Quality Assurance
- Hardware and Software Installation
- Router Installation and Optimization
- Diagnosing Issues
- Remote Conferencing Support
- Install Hardware
- Hardware Updating
- System Upgrades
- Permissions and Access Control
- New Technology Integration
- IP Addressing and Subnetting
- Spam Elimination and Prevention
- Device Configuration
- Training and Development
- Technical Analysis
- Packet Loss Testing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
System Administrator
Rad Source Technology
09.2022 - Current
American Public University System
Bachelor of Cybersecurity from Information Technology
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