Aixa Munoz Morales
Lakeland,FL
Summary
Professional with administrative expertise and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven. Known for reliability, effective communication, and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
Office Administrative Assistant
JB HUNT
11.2018 - 04.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Office Administrator
Dr Jose Padron Carmona Office
05.2012 - 11.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Education
Associate Office Administration - Office Administrator
Instituto De Banca Y Comercio
Ponce, PR05-2010
Skills
- Scheduling appointments
- Schedule and calendar management
- Database entry
- Payroll
- Billing and coding
- Scanning and copying
- Microsoft Excel
- Microsoft Word
- Scheduling
- Records administration
- Filing and data archiving
- Supervising staff
Languages
Spanish
Native or Bilingual
English
Professional Working
Driver Appreciation 2018-2019, ABCD Award, Best Office Administrator 2020, ABCD Award 2024
High standards of excellence, Providing excellent customer service and professional experience.
Timeline
Office Administrative Assistant
JB HUNT
11.2018 - 04.2024
Office Administrator
Dr Jose Padron Carmona Office
05.2012 - 11.2018
Associate Office Administration - Office Administrator
Instituto De Banca Y Comercio
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